Student Success Advisor

National Louis University•Wheeling, IL

15d•Remote

About The Position

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-hardworking community is based on collaboration and respect for all team members and students.

Requirements

Bachelor's Degree required
One-three (1-3) years of related experience required
Excellent written and oral communication skills are essential
Knowledge of student and adult development theories and current trends in academic and student affairs
Word processing skills, database management, spreadsheet and web forms and Banner

Nice To Haves

Master's degree preferred

Responsibilities

Provide single point of contact advising service to an assigned group of students from admission through graduation to retain students.
In addition, students should be supported to access wraparound supports available as needed and through academic and personal challenge areas.
Effectively communicate the curriculum and graduation requirements for program, college and university academic policies and procedures
Build collaborative relationships with academic program faculty, Department Chairs and staff to ensure a cohesive student experience.
Participates in department and college meetings as needed.
Maintain accurate and timely student records in Banner and use data tools and retention systems, including RetAIn, to work with at risk students proactively and assist students on SAP/SAR.
Provide student with general information on the university that students need to be successful and collaborate with other student service areas to support students.