Student Success & Academic Programs Manager

Virginia Tech•Blacksburg, VA

1d•$63,000•Onsite

About The Position

The Student Success & Academic Programs Manager serves as a central resource for undergraduate students in the Department of Mining and Minerals Engineering (MME), guiding them through their academic journey from initial enrollment through graduation. Working in close partnership with faculty and departmental leadership, this position promotes student persistence, academic achievement, and on-time degree completion while fostering a supportive and inclusive student experience. Beyond direct student advising, the Manager oversees several departmental functions that shape the undergraduate experience and the department's outward-facing presence. This includes but is not limited to, prospective student outreach, scholarship administration, course scheduling support, curriculum updates, employer relations, and the annual MME career fair. The position also offers periodic support to graduate students and works across the department, college, and university to advance student success initiatives. The MME department is one of the largest mining engineering programs in North America and enjoys a strong international reputation for its academic, research, and outreach programs. At Virginia Tech, MME is one of the smaller engineering programs and has a strong reputation for its well-connected student, faculty, staff, and alumni community. The department currently enrolls approximately 100 undergraduate students and 30 graduate students. In 2021, the department was recognized as a University Exemplary Department for its commitment to student well-being and success.

Requirements

Master’s degree in educational administration, student development, or related field from an accredited university or a bachelor’s degree in education, counseling, or related field, with training and work experience at a level that equates to an advanced degree.
Experience working in a student-focused collegiate setting (i.e. academic advising, classroom instruction, counseling, etc.)
Demonstrated experience working with sensitive information and maintain a high level of confidentiality in a professional setting.
Experience in and/or knowledge pertaining to university operations, policies, and procedures in areas such as orientation, course registration, degree and graduation requirements.
Criminal conviction check required.

Nice To Haves

Working knowledge of NACADA academic advising pillars, competencies, and standards
Experience with student information systems, such as Banner, PeopleSoft, Starfish, Navigate and degree audit software
Demonstrated ability to communicate effectively and present information clearly in one-on-one and group settings
Ability to occasionally work an alternative schedule to facilitate advising and new student programming/events as well as travel for recruiting purposes as needed
Work history with a strong computer skills in electronic file management, word processing, database management, and spreadsheets
Excellent communication and presentation skills.

Responsibilities

Serves as a central resource for undergraduate students in the Department of Mining and Minerals Engineering (MME), guiding them through their academic journey from initial enrollment through graduation.
Promotes student persistence, academic achievement, and on-time degree completion while fostering a supportive and inclusive student experience.
Oversees departmental functions that shape the undergraduate experience and the department's outward-facing presence, including prospective student outreach, scholarship administration, course scheduling support, curriculum updates, employer relations, and the annual MME career fair.
Offers periodic support to graduate students.
Works across the department, college, and university to advance student success initiatives.