Student Services Specialist

UNC-Chapel Hill•Chapel Hill, NC

4d•Onsite

About The Position

The Student Services Specialist for the Curriculum in Global Studies is responsible for the day-to-day management of all student services and related administrative work for both undergraduate and graduate students in Global Studies. This includes managing, promoting, administering, and leading activities in the areas of admissions, financial aid, and course registration as well as the creation, maintenance, and student enrollment in all of Global Studies’s GLBL classes on an undergraduate and graduate level. Additionally, the Student Services Specialist is responsible for student development programming along with related budgeting creation and projections for program continuation. This position is responsible for managing data using a variety of computer applications; making independent decisions within university policy, interpreting, communicating, and adhering to policies; and managing student personnel along with maintaining effective working relationships with and among students, parents, faculty, and staff, and other external entities. This includes acting as the primary staff contact for the undergraduate student organization, Global Studies Student Association. Acting as the Curriculum’s coordinator for all undergraduate and graduate events, this work includes research, planning, development, and implementation of student programming in response to student and university needs The Student Services Specialist will report to the Business Manager of the Curriculum and work closely with the Chair and Directors of Undergraduate and Graduate Studies. Employees will be required to exercise confidentiality in accordance with policy and applicable state, federal, and local laws such as FERPA (Family and Educational Rights and Privacy Act). Position will also be expected to make administrative decisions regarding budget management, facilities and inventory management, program expenses within current funding levels, as well as projecting future expenses for program continuation, development, and implementation.

Requirements

Ability to manage data using a variety of computer applications.
Ability to make independent decisions within university policy.
Ability to interpret, communicate, and adhere to policies.
Ability to manage student personnel.
Ability to maintain effective working relationships.
Ability to exercise confidentiality.
Knowledge of FERPA (Family and Educational Rights and Privacy Act).

Responsibilities

Day-to-day management of all student services and related administrative work for undergraduate and graduate students in Global Studies.
Managing, promoting, administering, and leading activities in admissions, financial aid, and course registration.
Creation, maintenance, and student enrollment in all Global Studies’s GLBL classes.
Responsible for student development programming and related budgeting creation and projections.
Managing data using a variety of computer applications.
Making independent decisions within university policy, interpreting, communicating, and adhering to policies.
Managing student personnel.
Maintaining effective working relationships with students, parents, faculty, staff, and external entities.
Acting as the primary staff contact for the undergraduate student organization, Global Studies Student Association.
Coordinating all undergraduate and graduate events, including research, planning, development, and implementation of student programming.
Exercising confidentiality in accordance with policy and applicable laws (e.g., FERPA).
Making administrative decisions regarding budget management, facilities and inventory management, program expenses, and projecting future expenses.