Student Services Program Coordinator (Guardian Scholars/Next-Up)

Coast Community College District•Costa Mesa, CA

9d•Onsite

About The Position

Orange Coast College (OCC) is seeking an equity-minded individual for a classified employee role as a Student Services Program Coordinator, specifically for the Guardian Scholars/Next-Up programs. This is an on-campus, in-person position within the Student Services Wing, part of the Counseling Division. OCC is dedicated to serving a diverse student population, with a mission to empower students through high-quality, culturally responsive programs and services. The Guardian Scholars Program supports current or former foster youth/wards of the court and those with similar barriers, providing comprehensive assistance for their college experience and future success. The coordinator will work closely with program staff, manage administrative tasks, coordinate support activities, and serve as a liaison with community organizations. This role is part of the EOPS/CARE/CalWORKs/Umoja team and collaborates with various college departments to ensure student success.

Requirements

Bachelor’s degree in a behavioral science, social science, business, education, or a related area and four (4) years of experience in an outreach-oriented student services program, preferably in higher education.
Evidence of demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic, gender, gender identity, and ethnic backgrounds of community college students.
Applicants must be authorized to work for ANY employer in the U.S.

Nice To Haves

May require a valid driver's license.

Responsibilities

Plans, organizes, and facilitates activities and programs to develop students’ skills in a variety of student services and programs.
Assists in program planning phases and implements programs to enhance student engagement through activities such as, but not limited to, multi-cultural enhancement, social introduction, workshops, and support that provides easy access to services and resources.
Conducts information and advisement sessions related to specific student requirements of assigned programs, divisions, and/or departments.
Ensures reporting obligations are met on the state and federal levels.
Assists students with identifying opportunities, processing applications, and ongoing support to those actively engaged in a variety of college-sponsored programs, including, but not limited to, study abroad, Associated Students, multicultural events, etc.
Collaborates with various college departments and/or divisions to provide various in-service training and volunteer experiences on campus and in the community are designed to enhance acceptance and participation in co-curricular activities such as student government and leadership.
Works closely with students, staff, management, faculty, and administrators concerning best business practices, customer service, coordination of committees, and multiple projects associated with student engagement.
Collaborates with campus community to create, generate, and execute innovative ideas and processes to enhance student involvement; initiates and serves on District and college committees.
Works closely with Associated Students, student clubs, the honors program, and other student groups to collaborate on events connecting students with each other.
Assists with identifying, developing, and arranging for Requests for Proposals (RFPs) from outside vendors/contractors and organizations; negotiates for services and fees with private and public industry sectors, organizations for services, performances, speakers, and material support; prepares standard and non-standard contracts for approval.
Communicates with management and administration with progress updates, program information, and reports that support the college and District’s ability to ensure compliance with program objectives, state and federal rules, regulations, policies, and procedures.
Oversees, distributes, and prepares reports of results from student satisfaction surveys after the conclusion of special events and activities.
Recommends new and modified student engagement activities from survey feedback.
Develops monitoring and tracking systems to ensure compliance with local, state, and federal rules and regulations related to assigned program(s).
Creates informational materials and publications supporting the assigned student services programs, in collaboration with Marketing and Public Relations.
Collaborates with other services in the campus community to create, generate, and carry out innovative ideas and processes to enhance student involvement.
Oversees and schedules events, student development activities, cultural trips, speakers, and other activities that encourage students to participate in college life.
Researches, prepares, recommends, and monitors approved budgets related to the assigned program; may assist with and prepare funding proposals.
Carries out expenditure of project funds according to fiscal guidelines.
Maintains records of grant funds or contracted expenditures.
May assist with the evaluation of, and reporting for, program components and services.
Researches, collects, and compiles demographic and statistical data related to program participants; prepares and presents data and metrics related to student engagement, recruitment, retention, graduation, and transfer rates.
May monitor outcomes for grant awards.
Interprets District policies and procedures pertaining to college activities and programs; ensures compliance with all applicable rules, regulations, policies, and procedures.
Oversees the maintenance of all records, including computer-aided student databases.
Ensures confidentiality of student information.
Participates in a variety of campus/college, education, and grantee committees and functions that promote student engagement, retention, and achievement.
May maintain and update website pages using established formats and standards.
Performs other related duties as assigned that support the objective of the position.
Required to abide by all District policies and procedures, including Board Policy 3050 – Code of Professional Ethics.