G15357 Student Services Manager I

Greenville Technical College•Greenville, SC

6d•Onsite

About The Position

In this challenging role, you will be supporting the SSS - Stud Supp Svcs department at Greenville Technical College. Duties may include any or all of the following. Knowledge of federal policies and regulations related to TRIO Student Support Services programs; ability to train, supervise, and evaluate other employees, ability to monitor and manage large budgets; ability to communicate clearly both verbally and in writing; ability to create, organize, and maintain detailed records; ability to plan, direct, and evaluate multiple activities simultaneously; knowledge of community agencies and organizations that provide assistance to disadvantage individuals; must be able to travel for professional development purposes. Employee works under minimal direct supervision within a broad scope of federal and state regulations, institutional policies and procedures, and professional ethics. Within the limits set by federal regulations, the employee exercises considerable independence and consistently applies his/her discretion to the programs under his/her supervision. The program requires frequent contact with institutional officers, deans, department heads, faculty, staff, students, and community agencies/organizations. Must be able to handle multiple, demanding administrative tasks, occasional overtime work (including weekend work) and overnight travel are REQUIRED.

Requirements

A bachelor's degree and experience in student services programs.

Nice To Haves

Master’s degree in Student Personnel Services, Counseling, Higher Education Administration, or a closely related field
two years of experience in Student Services programs
three years of experience in each of the following: supervisory and budget management/preparation in federal programs
one year of experience in the following: grant writing, data collection and analysis, report writing, and public speaking.

Responsibilities

Plan and direct Federal TRIO Student Support Services programs and the Childcare Assistance Grant.
Oversee the execution of all activities within each program and grant.
Employ, train, supervise, and evaluate subordinates.
Facilitate and assess the attainment of pre-determined objectives.
Ensure compliance with federal contractual agreements and with state and institutional policies.
Plan, coordinate, implement, and evaluate the delivery of appropriate support services for students served through Federal Student Support Services Programs and the Childcare Assistance Grant.
Maintain confidential files on all students served.
Develop annual budget requests; monitor and manage budgets totaling more than $400,000 annually.
Rewrite contracts with appropriate revisions as needed each annual funding cycle.
Determine staffing needs; engage staff with the professional qualifications and commitment to carry out assigned activities and services; ensure professional development opportunities for staff.
Supervise immediate subordinates and evaluate them annually.
Coordinate a comprehensive tutorial service to promote the retention of students served through Student Support Services.
Ensure all workshops are provided to students on appropriate topics; develop and implement policies and procedures to support the successful operation of the Student Support Services Program and the Childcare Assistance Grant.
Coordinate with community agencies and organizations to provide non-grant-funded services for students served through the Federal Student Support Services Program and the Childcare Assistance Grant.
Ensure the existence of and coordinate, the Student Support Services Advisory Committee, Schedule meetings and submit reports to the committee regarding the program's activities.
Prepare monthly management reports on program activities submitted to the Dean of Educational Opportunity Programs (EOP), annual performance reports submitted to the U.S. Department of Education, and grant applications as required.
Ensure that departmental inventory is accounted for annually.
Perform other related duties as required.
Assist the Dean of Educational Opportunity Programs in writing grant proposals to secure continued federal funding for the project.
Develop, coordinate, and evaluate a Summer Bridge Program, as a part of the new grant cycle 2026-2031, for first-time freshmen students in Transitional Studies; work with college administrators, academic deans, department heads, and other faculty and staff to plan and facilitate activities designed to prepare students for the rigors of college and increase their likelihood of success.