Student Services Coordinator

EF Education First / Hult • Miami Beach, FL

16h • Onsite

About The Position

EF Education First is seeking an empathetic, energetic, and highly organized individual to join their team as the Student Services Coordinator at the EF Miami Beach International Language Campus. In this pivotal role, the coordinator will serve as the primary point of contact for both students and staff, ensuring a warm and welcoming environment while fostering a vibrant and engaging atmosphere for all. As a key link between all departments, the Student Services Coordinator plays a central role in campus operations, ensuring every day presents new and exciting challenges. This dynamic position offers an excellent opportunity to make a meaningful impact on the student experience. The role is full time, Monday-Friday, 8:00 am - 5:00 pm.

Requirements

• Highly motivated, energetic, positive
• Excellent customer service skills
• Excellent communication & people skills
• Confident with IT
• Comfortable around teens and young adults
• Enjoys working in a busy & varied service environment
• Highly organized with attention to detail
• Ability to handle difficult situations with ease & remain calm & positive under pressure
• Flexible attitude to work and creative problem solver
• All offers are subject to a clear enhanced DBS check and two references
• Legally able to work in the US

Nice To Haves

• 2nd language HUGE plus but not required

Responsibilities

• To provide outstanding customer service and welcome students, parents, staff, and visitors as they arrive at the school
• Answer and direct phone calls, take messages, and ensure timely follow-up
• Assist walk-in visitors with school information and sales pitch
• To maintain excellent relationships with sales colleagues, giving prompt, consistent service
• To support students in their daily life and enable them to achieve the best experience and highest learning possible
• Participates in student intakes, including preparing welcome bags and producing student identification badges
• Deals with general daily student enquiries at front desk
• Support other departments projects or teams as needed
• Assist with student satisfaction follow ups as and when required
• Checks and accepts delivery of school supplies, student and staff letters and packages
• Issues new staff with name badges and helps maintains school noticeboards
• Ensures reception area is kept clean, tidy & presentable always

Benefits

• Continuous professional development
• Exposure to international business
• Work in a truly international environment
• Regular social events
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Global career opportunities
• Pre summer training
• Access to EF Hello language learning

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed