Student Services Advisor

New York University • New York, NY

3d • $77,000 - $84,700

About The Position

The Student Services Advisor supports the ALT Department programs, providing comprehensive academic support to a caseload of graduate students. Manages admissions cycles, including downloading applications, scheduling interviews, coordinating yield events, supporting recruitment activities, and the transition of newly admitted students into the university community. Advises students on navigating degree requirements, course registration, and university policies and procedures. Serves as a primary point of contact, offering guidance on academic planning, career exploration, and referrals to campus resources. Develops and disseminates student communications, including announcements, newsletters, and outreach related to deadlines, events, and program updates. Works collaboratively with faculty, academic departments, and Student Affairs to identify and address barriers to student success and contributes to a coordinated student-centered support network. Maintains accurate student records, tracks academic progress, and plans orientation, workshops, and other student engagement initiatives that promote persistence and timely degree completion.

Requirements

• Bachelor's Degree
• 2+ years experience advising/counseling students at the college or university level or an equivalent combination of education and experience.
• Excellent communication, interpersonal, time management, and networking skills.
• Highly responsive and can prioritize tasks independently.
• Ability to work with a diverse student population.
• Google Suite and Microsoft knowledge.

Nice To Haves

• Master's Degree in higher education, management, psychology, or social services
• Knowledge of subjects related to education
• Experience working in an academic setting

Responsibilities

• Supports the ALT Department programs by providing comprehensive academic support to graduate students.
• Manages admissions cycles, including downloading applications, scheduling interviews, coordinating yield events, supporting recruitment activities, and facilitating the transition of newly admitted students.
• Advises students on degree requirements, course registration, and university policies and procedures.
• Serves as a primary point of contact for students, offering guidance on academic planning, career exploration, and referrals to campus resources.
• Develops and disseminates student communications, including announcements, newsletters, and outreach regarding deadlines, events, and program updates.
• Collaborates with faculty, academic departments, and Student Affairs to address barriers to student success and contribute to a coordinated support network.
• Maintains accurate student records and tracks academic progress.
• Plans orientation, workshops, and other student engagement initiatives to promote persistence and timely degree completion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level