Student Retention Support

LIFELONG LEARNING ADMINISTRATION COSacramento, CA
$23 - $33Hybrid

About The Position

The Student Retention Support will perform a variety of duties and responsibilities involved in student attendance and readmission, and book retrieval. This position will interact with students, families, school personnel, community agencies and law enforcement.

Requirements

  • Modern office methods, practices, procedures
  • Proficiency in MS Word, Excel, PowerPoint
  • Good English usage, spelling, grammar and punctuation.
  • Data analysis, entry and work processing methods, techniques, and programs
  • Understanding of ADA and attendance accounting procedures
  • Telephone techniques and etiquette
  • Interpersonal skills using tact, patience and courtesy
  • Record keeping practices
  • Ability to learn, interpret, apply and communicate school rules, regulations, and policies
  • Ability to work effectively in the absence of supervision
  • Ability to perform data entry and data compilation from a variety of sources
  • Ability to perform work with speed and accuracy
  • Ability to understand and carry out oral and written directions
  • Strong organizational and planning skills; Meet schedules and timelines
  • Ability to work cooperatively with others (parents/legal guardians, students, and school officials)
  • Ability to handle multiple competing assignments and projects
  • Ability to communicate effectively, both orally and in writing
  • One year experience in a public school environment or public social services background
  • Community or school relations work experience, including working with courts and law enforcement
  • Proficient in MS Office applications (Word, Excel, Email)
  • High School Diploma or GED equivalent
  • Ability to travel up to 40% (to include student homes)

Nice To Haves

  • college coursework or CASCWA training a plus

Responsibilities

  • Investigate student absences and withdrawals and encourage school readmission
  • Contact parents/legal guardian and students to obtain information concerning reasons for pupil absences from school
  • Make home visits to follow up on attendance problems and to observe home situations that may interfere with attendance
  • Participate in Attendance Intervention Meetings (AIM) and Student Retention Meetings (SRM)
  • Secure and track return of school books
  • Collaborate with school personnel to investigate and address student retention
  • Develop, establish and coordinate community resource contacts
  • Provide weekly progress reports to supervisor regarding student and asset retrieval along with comprehensive report tracking all contact with current or former students
  • Answer inquiries from students, parents/legal guardian regarding attendance records and school re-admittance
  • Document student attendance progress in the student database
  • Apply and provide information, forms and necessary documents regarding school policy and procedures
  • Work with local law enforcement for student retention
  • Type and prepare a wide variety of documents including letters, reports
  • Compile and analyze information
  • Perform a wide variety of general clerical and administrative work including the maintenance of accurate and detailed reports, verifying accuracy of information, and research
  • Participate in staff meetings and trainings
  • Administrative duties, responsibilities, and activities may be assigned or changed from time to time
  • Adhere to attendance policies
  • Research the enrollment status of students leaving our school at outside schools and update codes as needed
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