Student Office Assistant (Federal Work Study)

Columbus State Community College•Columbus, OH

5d•Onsite

About The Position

The Student Office Assistant provides basic administrative and front-line support to the department, including clerical duties, customer service, and utilization of the Microsoft Office suite. As the assistant for the college’s Accessibility Services Department, the Student Office Assistant will be the first point of contact for guests visiting, accommodated testing, and registering for campus accommodations. This position is open to students with Federal Work Study Eligibility only. Applicants should be enrolled at least half-time (6 credits) for the Summer 26 semester.

Requirements

Federal Work Study as part of their current Financial Aid package with Columbus State.
Enrolled in SIX or more credit hours in a degree or certificate program.
Received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Responsible, reliable, friendly and ready to work collaboratively with department staff to provide seamless service.

Nice To Haves

Previous work experience in an office or customer service driven environment such as retail, food service, volunteer work, etc.

Responsibilities

Represents the department at the front desk area with a positive, friendly, and helpful attitude.
Provides front-line customer service face-to-face or on the phone to students, parents, faculty/staff, and members of the community.
Assists callers and visitors with contact information for offices/resources when appropriate.
Assists department staff with general offices duties and clerical/administrative work including but not limited to: filing, delivering messages, returning phone calls, sort mail and deliver mail, construct informational packets, make copies, etc.
Assembles materials, documents, etc. as related to the department and its processes and procedures.
Assists in the maintenance of various department documents using Microsoft Office suite.
Accurately file documents within established departmental filing system.
Supports department-related projects and programs as needed.
Maintain privacy and confidentiality of student records and other sensitive information.
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Work a consistent, reliable schedule and exhibits regular and punctual attendance.
Perform other duties as assigned.