Student Mental Health & Community Resource Counselor

Kentucky Community and Technical College System • Edgewood, KY

1d • Hybrid

About The Position

The Student Mental Health & Community Resource Counselor provides short-term mental health counseling, crisis intervention, case management, and resource navigation to support student well-being, persistence, and academic success. The position assists students with emotional, personal, financial, and basic-needs challenges; coordinates referrals to campus and community resources; and collaborates with internal and external partners. The role emphasizes early intervention, brief counseling, crisis response, and resource coordination rather than long-term treatment.

The counselor provides brief, solution-focused interventions and connects students with longer-term treatment when appropriate. The position also addresses nonclinical barriers through community resource navigation, case management, and coordinated referrals. Duties may be adjusted based on student needs, service demand, and institutional priorities.

Requirements

• Bachelor's degree in Counseling, Social Work, Psychology, or equivalent.
• Active, unrestricted Kentucky LCSW or LPCC license and ability to maintain licensure and continuing education requirements.
• Eligibility to provide independent clinical mental health services within the scope of licensure.
• Four years of experience in mental health counseling, social work, behavioral health, or related student support services.
• Experience with crisis intervention, assessment, referrals, case management, and documentation.
• Ability to assess needs, provide appropriate interventions, and connect individuals with community resources.
• Strong communication, organization, documentation, and collaboration skills.
• Ability to maintain confidentiality, professional ethics, and appropriate boundaries.
• Detail-oriented and self-motivated, with the ability to work independently and adapt to fast-paced, dynamic environments.
• Skill in engaging and supporting students from different cultural and socioeconomic backgrounds.
• Ability to manage multiple priorities effectively and meet tight deadlines.
• Proficiency in Microsoft Office, including Excel, Forms, Outlook, Teams, SharePoint, and Word.

Nice To Haves

• Master's degree in Counseling, Social Work, Psychology, or equivalent.
• Experience in higher education, community colleges, or working with young adult and adult populations.
• Experience with case management, community resource navigation, and support services.
• Experience assisting individuals facing social, financial, housing, food insecurity, or other basic-needs challenges.
• Knowledge of Northern Kentucky community resources, mental health providers, and social service agencies.
• Experience with behavioral intervention teams, crisis response, and suicide risk assessment.
• Familiarity with telehealth, virtual mental health services, and coordinated care models.
• Experience supporting first-generation students, adult learners, and diverse student populations.

Responsibilities

• Provide short-term individual counseling and support for mental health, personal, and adjustment concerns.
• Conduct assessments, develop intervention plans, and provide crisis response services.
• Coordinate referrals to BetterMynd, community mental health providers, and other support resources.
• Help students access campus and community services that support well-being and success.
• Maintain confidential counseling records and documentation in accordance with professional, legal, and institutional standards.
• Assess student needs and connect students with campus and community resources that support academic success and well-being.
• Provide case management, resource navigation, and follow-up for barriers including food, housing, financial, transportation, childcare, and healthcare needs.
• Assist students with accessing emergency assistance programs, including the Student Success Emergency Fund.
• Collaborate with campus departments and community partners to coordinate services and support.
• Develop and maintain relationships with community agencies and facilitate referrals to appropriate resources.
• Monitor referral outcomes and provide ongoing support to help students access needed services.
• Serve as a resource to students, faculty, and staff regarding mental health and behavioral concerns.
• Participate in the Behavioral Intervention Team (BIT), providing consultation, assessment, and referral recommendations.
• Conduct mental health and safety assessments and assist in developing intervention plans.
• Collaborate with Campus Safety, college leadership, and community partners to coordinate crisis response and support services.
• Provide follow-up case coordination after behavioral, safety, or mental health incidents.
• Support implementation and continuous improvement of crisis response and referral procedures.
• Develop and deliver educational programs promoting mental health, well-being, resilience, and awareness of available support resources.
• Increase student awareness and use of counseling, basic-needs, emergency-assistance, and community-support services.
• Collaborate with campus departments, faculty, and student support teams to enhance student success, retention, and well-being.
• Participate in college-wide initiatives supporting student engagement, persistence, and holistic support.
• Maintain service, referral, and utilization data and assist with assessment and reporting efforts.
• Perform other duties as assigned.

Benefits

• Health care coverage
• Vision coverage
• Dental coverage
• Tuition reimbursement/waiver for the employee, spouse, and dependents
• 403(b) retirement plan with a 10% employer match for a 5% employee contribution
• Vacation and sick time
• Work-life balance
• 9.5 paid holidays
• Two weeks of institutional closing pay in the last two weeks of December for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level