Student - Marketing/Client Services Associate
About The Position
The Marketing/Client Services Associate (Intern) supports both outreach and client relations efforts that help Meals on Wheels build community connections, attract donors and volunteers, and serve clients efficiently and compassionately. This hybrid role combines creativity, communication, and client engagement to strengthen awareness and impact. Since 1977, Meals on Wheels of Northwest Indiana has delivered over 10 million meals to neighbors in need- seniors, people with disabilities, veterans, children, cancer patients, pregnant women, and others facing barriers to nutrition and social connection.
Requirements
- Strong communication and interpersonal skills
- Basic understanding of marketing, communications, or customer service principles
- Comfortable with email platforms, social media, and basic computer applications (Microsoft Office, Google Workspace)
- Professional, positive, and reliable demeanor
- Commitment to the mission of Meals on Wheels and compassion for clients served
Nice To Haves
- Experience with Canva, Mailchimp, or content scheduling tools
Responsibilities
- Assist in developing and scheduling content for social media platforms (Facebook, Instagram, LinkedIn, etc.)
- Support email marketing and donor outreach campaigns using provided templates and messaging guidelines
- Help create flyers, press releases, or visuals promoting campaigns, events, and volunteer opportunities
- Collect and edit client/volunteer stories to highlight Meals on Wheels’ community impact
- Photograph or video events (if comfortable) to capture the spirit of service
- Assist with client intake calls and updates to ensure accurate information and timely service
- Provide courteous phone or email support to clients and families regarding meal schedules and program details
- Help update databases, track outreach efforts, and assemble client materials (welcome packets, feedback forms, etc.)
- Participate in occasional community events, client appreciation activities, or volunteer fairs
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
11-50 employees
