Student Liaison (2748)

Phoenix Union High School District 210•Phoenix, AZ

1d•Onsite

About The Position

The Student Liaison serves as a support and resource for students and their progress. The role gathers information on attendance, discipline referrals, and other concerns for early intervention; manages referrals for support groups and related interventions; and works with parents or guardians and counselors to promote student success in school, career, and life. The position is in the Counseling department at Trevor Browne High School and follows a 9.5-month work year.

Requirements

High school diploma or GED equivalent.
Two years of experience in social work or a related field, or an equivalent combination of education, training, and experience.
Skill in case management and knowledge of campus agencies.
Skill in working as a liaison with campus staff.
Skill in assessing and referring students in need of social services.
Ability to implement de-escalation practices and methods.
Ability to maintain accurate records and prepare summary reports.
Skill in spreadsheet management and student information systems.
Ability to type and enter data with speed and accuracy sufficient to perform job functions effectively.
Skill in planning, prioritizing, and completing assignments with minimum supervision.
Skill in writing professional reports and correspondence from brief instructions.
Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
Ability to follow verbal and written instructions and procedures.
Ability to communicate effectively verbally and in writing.
Ability to provide excellent customer experiences and interact tactfully and courteously with the public.
Commitment to creating and sustaining a thriving learning and working environment for students and staff.
Ability to establish and maintain effective working relationships.
Ability to use initiative within organizational policies, procedures, and guidelines.

Nice To Haves

Associate's degree.
Fluency in the language of the target population to be served.

Responsibilities

Conduct intake interviews with students referred by school staff, parents, or reports, and document pertinent information using prescribed forms.
Contact students and parents to determine needs and provide appropriate resources.
Run and analyze reports to identify attendance, discipline, referral, or other issues that may interfere with student success.
Work with school and District support and intervention staff to determine intervention methods.
Arrange appointments with counselors or social workers and use case management to ensure students receive early interventions.
Follow up with and regularly monitor students referred for intervention.
Conduct screening interviews for students referred to support groups, collect support-group referrals, and share information with coordinators.
Maintain records of students identified as no-shows or dropouts and attempt to re-engage them in their education.
Notify parents or guardians by phone, letter, or email and document attempted contacts in prescribed logs.
Conduct exit interviews with students who have stopped attending school and compile and share findings with the counseling department.
Maintain and update confidential student files, including attendance, discipline, teacher concerns, and other pertinent information.
Document interventions in the student liaison database.
Collect statistics and data for dropout-prevention and District-level reports.
Interact courteously and professionally with students, parents, visitors, and school staff; maintain confidentiality; follow Governing Board Policies; and perform other related duties as assigned.