Student Lab Assistant (Fall)
About The Position
OU Information Technology is currently seeking a dedicated and responsible Student Lab Assistant to join our team at the Sandra L. O’Brien Collaborative Learning Hub, located in Collings Hall within the Jeannine Rainbolt College of Education. The successful candidate will be part of a team providing comprehensive support to students, faculty, and staff. This role involves managing the checkout process for loanable items, delivering printing and technology sharing support, and providing basic, first-level technical support, including troubleshooting accounts, software, and devices. More complex issues will be escalated to appropriate IT staff. The position requires flexibility with working hours, including potential Saturday shifts, nights, and weekends.
Requirements
- Must be currently enrolled in the Fall Term as a student at the University of Oklahoma.
- Hiring contingent upon verification of current student status.
Nice To Haves
- Customer service experience is preferred.
- Experience working in a technical environment is preferred.
- Ability to start work in August 2026, work throughout all of Fall 2026 and into Spring 2027 is preferred.
Responsibilities
- Managing the checkout process for items available for loan
- Delivering printing and technology sharing support
- Assisting with providing basic, first-level technical support, including assisting users with routine troubleshooting for accounts, software and devices.
- Escalating more complex issues to the appropriate IT staff.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
