Spring 2027 Student Internship - Social Services

TECO Energy•Brandon, FL

7d•Onsite

About The Position

The TECO Energy Student Program offers college students the chance to gain real-world experience in their field of study. This program allows students to apply classroom knowledge in a professional setting, contribute to meaningful projects, and grow their careers. Students will take on challenging assignments that align with their academic background and the company's business needs. This internship provides hands-on experience, meaningful project-based work, professional development, mentorship, and a supportive, inclusive work environment.

Requirements

Must be enrolled in an accredited university as a college undergraduate or a graduate level post-secondary educational program in a related discipline for the first semester the student joins the program.
Currently pursuing a degree in Social Work, Psychology, Public Administration & Policy, Business Administration, or Finance.
Microsoft Suite – intermediate to advanced (Word, Excel, PowerPoint, TEAMs)
Must have strong interpersonal skills and the ability to act in a professional and considerate manner with the ability to honor and maintain confidentiality.
Be able to express empathy, interest and caring and have great listening skills and be able to use appropriate tone and pitch to create sincerity.
Responding to storms will be considered a condition of employment.

Nice To Haves

Enrollment in the university’s co-op program (proof of enrollment required); if not eligible for co-op program (or program unavailable), the student will be considered an intern.
Preferred Discipline: Social Work

Responsibilities

Process Medical Watch Re-Certification Requests
Monitor Medical Watch and Customer Assistance Voice Mailboxes
Monitor and process Promise to Pay requests from Social Service Agencies via Right Fax
Medical Watch Tracking – track all incoming and outgoing Medical Watch requests
Returned Mail – review and document applicable accounts
Assist with answering calls from the Agency Queue
Support Customer Assistance Advisors with Special Projects
Support with off-site Outreach activities as needed