Student House Managers - IE

James Madison University • Harrisonburg, VA

5d • Onsite

About The Position

James Madison University’s Forbes Center for the Performing Arts is seeking for two (2) new Student House Managers to provide front-of-house support for all events taking place in the Forbes Center that have patrons in attendance.

Requirements

• Excellent customer service, communications, sales training, and supervisory skills
• Must be extremely organized and be able to inspire and motivate others
• Must be able to remain calm under pressure, to multi-task, and be responsible for the needs of the audience and other staff members
• Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Responsibilities

• Work an average of 12 to 16 hours per week
• Act as the Center's front-of-house liaison with audiences for five performance venues
• Prepare public spaces for audience arrival
• Alert the housekeeping crew if there are cleaning issues
• Train ushers to greet patrons, distribute programs, scan tickets at the door, escort patrons to their reserved seating, and provide information about the facility
• Control unauthorized access to the venues, help facilitate latecomer seating, enforce theatre policies, and direct the safe and timely evacuation of the audience in case of emergency
• Coordinate with the Stage Manager and Box Office staff.
• Prepare house count and performance reports

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed