About The Position

The Student Hospitality Management Program (SHMP) is a hands-on, leadership-focused internship designed to give students real experience in hospitality operations while they are still in school. Interns will not just shadow but will participate, contribute, and grow within the program. This is a rotational, immersive experience across multiple areas of hospitality, including supporting daily operations, working with managers and mentors, assisting with training, gaining exposure to dining, retail, catering, and events, and contributing to special projects. The program aims to develop leadership experience, customer service and communication skills, problem-solving abilities, and insight into hospitality operations.

Requirements

  • Must be a student at the University of Delaware location
  • Must read, write, and understand verbal instructions
  • Must complete a sanitation and allergy captain course during the program
  • Ability to perform basic arithmetic
  • Maintain emotional control under stress
  • Must be knowledgeable in operating an efficient cost-effective program
  • Ability to resolve interpersonal situations
  • Strong organizational skills

Nice To Haves

  • Motivated and eager to learn
  • Positive, adaptable, and team-oriented
  • Interested in hospitality, business, or leadership
  • Excited to take on new challenges
  • Enjoy working with people and making things happen

Responsibilities

  • Support daily operations (opening, closing, and service execution)
  • Work directly with managers and a dedicated mentor
  • Assist with training and team development
  • Gain exposure to dining, retail, catering, and events
  • Contribute to special projects like campus events, guest experience initiatives, and marketing efforts
  • Learn how to lead in real-world situations

Benefits

  • Paid, hands-on experience while in college
  • Mentorship from experienced hospitality leaders
  • Exposure to multiple departments and career paths
  • Opportunity to build your resume with real impact
  • Networking and professional development opportunities
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