Student, Guest Services

theregio03 • Kitchener, ON

4d • CA$18 - CA$18 • Onsite

About The Position

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to: Taking only what we need, Leaving some for others, Keeping the dish clean. This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity. Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

Requirements

• Current enrolment in a secondary or post-secondary program at an accredited institution.
• Experience with retail and food operations (applies to Ken Seiling Waterloo Region Museum site).
• Knowledge of the hospitality, customer service, event industry.
• Communication and human relations skills to interact with visitors, groups, and school programs, and participate as an effective team member.
• Ability to work independently.
• Ability to use a point-of-sale retail system.
• Basic knowledge of audio-visual equipment.
• Ability to respond to questions from the public, and orient and present to various audiences using public speaking skills.
• Ability to support and demonstrate the Region’s values.
• To be considered for employment as a student, a person must be: registered as a full-time secondary or post-secondary student in an accredited institution, or currently recognized as having full-time status by the academic institution but applying for a school vacation, practicum or work term, or returning to full-time studies in the next academic term. Students who are in their final year of academic study and who are not intending to return to full-time studies are eligible for student employment up until the time they convocate. Students participating in education and retraining programs at the post- secondary level, though not full-time students, are eligible for related student employment opportunities, where appropriate.

Responsibilities

• Collects admission fees from visitors and records demographic data for tracking.
• Performs cashier duties and maintains the gift shop.
• Performs cashier duties and maintains the food service kiosk.
• Sets up meetings and special events by arranging chairs, tables, displays, and audio-visual equipment.
• Orients public visitors, groups, and school programs to the museum and living history site.
• Participates in special events and other programs.
• Performs light housekeeping duties in public areas (e.g., theatre, food service area).
• Performs related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED