Student Financial Services - Federal Work Study Student Assistant

CSUSB•San Bernardino, CA

22h•Onsite

About The Position

Join the Student Financial Services team as a Student Assistant, where you'll gain hands-on skills in customer service, office administration, and financial operations. This role offers a behind-the-scenes look at how campus finances run smoothly, from cashiering and handling inquiries to supporting staff with essential tasks. You'll also represent the department at events like orientations and advising fairs, becoming a trusted resource for your peers. It's a great opportunity to develop valuable workplace skills, grow your resume, and make a real impact on campus.

Requirements

Must complete a Free Application for Federal Student Aid (FAFSA) for the current award year
Must maintain Satisfactory Academic Progress standards
Must be enrolled in at least half-time. (6 units undergraduate; 3 units graduate) per semester
Must have a federal need of at least $2,000
Submit all requested financial aid documentation from your To-Do-List by the due date
Must have an official award notification from the Financial Aid Office
Must be a U.S. citizen, eligible non-citizen, or permanent resident
Maintain a 2.0 G.P.A. or greater per semester and cumulative.
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Social Security Card
Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.

Nice To Haves

Cash handling experience, professional demeanor, discretion, and tact.
Knowledge and experience using Microsoft Word, Excel, and other applications.
Attention to detail.
Possess strong organizational skills.
Full-time student.
Have and maintain a preferred minimum of a 2.5 GPA and be in good academic standing.
Possess proper phone etiquette.
Professional and friendly demeanor.
Be a team player.
Possess high ethical and confidentiality standards.
Good communication and interpersonal skills.
Ability to handle competing priorities.

Responsibilities

Provide customer service in person, over the phone, and/or by email.
Assist with clerical functions (i.e., file/scan paperwork, maintain an organized working environment, make deliveries around campus, etc.).
Represent Student Financial Services at campus events such as orientation and advising fairs.
Cashier at the Student Financial Services window and/or campus events.
Serve as dual custodian of cash transactions.
Assist staff with various daily functions, such as but not limited to payroll, returned warrants, stale dated checks, dunning letters, payment agreements, and Google Docs.
Other duties as assigned.