Student Financial Aid Specialist- Financial Aid Advisor III

Kentucky Community and Technical College SystemLexington, KY
$3,490 - $4,363Onsite

About The Position

Acts as a primary assistant to the Associate Dean of Financial Aid and Financial Aid Director. Primary student contact for Satisfactory Academic Progress. Primary contact for resolving returned refunds.

Requirements

  • Bachelor’s degree in business, communications, education or related field and four (4) years of related work experience, or equivalent.

Nice To Haves

  • Bachelor’s degree in business, communications, education or related field and six (6) years of related work experience, or equivalent.
  • Attention to detail.
  • Problem Solving
  • Good organizational skills.
  • Good communication skills
  • Ability to multi-task.
  • Commitment to the mission of the college.
  • Ability to collaborate with others.
  • Personal and professional integrity.
  • Proficient in Excel, Word, and Canva

Responsibilities

  • Manage Satisfactory Academic Progress for the college. Reevaluate all students’ progress. Adjudicate student appeals. Collaborate with academic advisors on individual student success plan.
  • Resolve returned refunds that include Title IV aid. Work with Bursar’s Office to ensure all returned refund monies are reconciled.
  • Performs financial aid verification, disbursement, authorization, directs loan processing, counseling, and reporting requirements. Resolve individual student issues and conflicts from the KCTCS Student Service Center and/or Starfish. Use individual dissection to implement resolution.
  • Use professional knowledge to determine eligibility for professional judgments, EFC and budget recalculations, and Unusual Enrollment History Appeals.
  • Conduct financial aid / scholarship presentations at workshops, orientation, high school workshops, and other community organizations/events.
  • Attending Professional Development and Financial Aid conferences and training. Serve on college committees. Active participation in state financial aid association.
  • Other duties as assigned by the Associate Vice President for Student Success/Dean of Students, Associate Dean of Financial Aid and Financial Aid Director of Operations.

Benefits

  • Exceptional health care, vision, and dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program
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