Student Experience & Orientation Specialist

Florida Polytechnic University

1d

About The Position

The Student Experience & Orientation Program Specialist works to strategically implement programming that supports student outcomes, student experience, and academic rigor. The Student Experience Program Specialist manages a group of student employees and volunteers.

Requirements

• A bachelor's degree in higher education from an accredited institution of higher education or a related field.
• One year of related professional work experience.
• Experience managing complex and detailed projects/tasks.
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Must be able to lift 50 lbs.
• Excellent human relations and communications skills.
• Excellent interpersonal and communication skills, both oral and written.
• Strong commitment to excellence in education and services.
• Ability to handle multiple competing priorities, to set and meet deadlines.
• Proven ability to organize and host events
• Skills in effective and persuasive interpersonal communication skills to gather information, resolve problems, and assess situations.
• Ability to coordinate major projects.
• Must possess a valid driver’s license.
• This position requires a criminal background check, which may include a Level II screening as required by Florida Statute §435.04.
• This position is subject to federal and state privacy regulations.

Nice To Haves

• Preferred knowledge of issues, trends, policies, and best practices that are relevant to student affairs.
• Preferred Knowledge of the greater Lakeland area.

Responsibilities

• Coordinates facility reservations, technology needs, and staffing schedules in collaboration with campus partners for New Student Orientation.
• Oversees the logistics of all orientation sessions, ensuring alignment with established learning outcomes and operational plans; serves as an on-site resource
• Supports the recruitment, selection, and onboarding of orientation leaders.
• Supervise the Orientation Leaders, providing active mentorship, performance evaluation, and timely intervention regarding behavioral or academic concerns.
• Designs and implements a structured training curriculum for Orientation Leaders.
• Plans and delivers student life programming that promotes student engagement and success, supporting the full student experience from admission through graduation.
• Maintains an accurate and comprehensive calendar of student life events, programs, and meetings to support effective planning, communication, and resource allocation.
• Lead the promotion of events or programs through the use of social media platforms or other media and communications.
• Collect data through a variety of means, e.g., interviews, questionnaires, to provide feedback for management in assessing the effectiveness of student leadership activities.
• Cultivates and sustains collaborative relationships with Admissions, Academic Affairs, Student Engagement, administrators, faculty, staff, students, and community stakeholders to advance divisional and institutional priorities.

Benefits

• Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation.
• Health benefits are administered through People First, on behalf of the State of Florida, as pre-tax insurance plans.
• RETIREMENT Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future.
• Annual Leave To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008.
• Sick Leave Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program.
• Employee Assistant Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level