Student Experience Coordinator

Universal Technical Institute • Austin, TX

4d • $18 - $20

About The Position

Are you passionate about helping others and creating exceptional experiences? Do you thrive in a fast‑paced, student‑focused environment? Join us as a Student Experience Coordinator—the first point of contact and the welcoming face of our Student Services/Experience department. In this role, you’ll support both students and staff, help keep our department running smoothly, and play a key part in ensuring every student gets the service, support, and guidance they deserve.

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

Requirements

• High school diploma or GED
• 2+ years of customer service/admin experience
• Strong communication and organizational skills
• Comfort with basic computer applications and 10‑key

Responsibilities

• Greet and direct students for appointments
• Answer and route calls on a multi‑line phone system
• Manage and distribute department mail
• Maintain and update student files (scanning, linking, data entry)
• Generate basic reports and assist with bulletin board updates
• Provide backup support to other coordinators as needed

Benefits

• Paid training to support your success
• FREE tuition at UTI or Concorde for you and your immediate family
• Comprehensive Medical, Dental, Vision, Life, STD & LTD Insurance
• 401(k), paid holidays, and generous PTO
• Paid Parental Leave
• A supportive culture that values growth, collaboration, and purpose

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED