Student Coordinator

Florida Institute of Technology • Melbourne, FL

1d

About The Position

The Student Coordinator in the College of Engineering and Science is responsible for providing guidance and support to students and faculty on all college administrative and academic procedures and functions. This includes helping students and faculty complete and process paperwork, explaining processes and procedures, monitoring the status of administrative paperwork and functions, and communicating the status of administrative requests to students and faculty. The Student Coordinator is also responsible for reviewing, updating, and maintaining college academic records, and performing audits of student transcripts prior to graduation. The Student Coordinator must be detail oriented, have excellent computer skills, and be able to effectively communicate with students and university personnel at all levels in both written and spoken form. The position requires the ability to develop and maintain a positive rapport with students, faculty, and staff, and answer their questions in a professional, timely and courteous manner.

Requirements

• High School diploma or GED required.
• detail oriented
• excellent computer skills
• be able to effectively communicate with students and university personnel at all levels in both written and spoken form.
• The position requires the ability to develop and maintain a positive rapport with students, faculty, and staff, and answer their questions in a professional, timely and courteous manner.

Nice To Haves

• Associate's Degree, Bachelor's Degree, or clerical training, experience preferred.

Responsibilities

• Answer phone calls and emails in a customer friendly professional manner.
• Provide proactive customer service to students, faculty, and other internal staff.
• Research and resolve issues in a timely and courteous manner.
• Electronically route and file paperwork related to course registration, waivers, substitutions, and other administrative requests.
• Follow up on student inquiries and complaints.
• Review, update, and maintain student records.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED