Student Enrollment Manager | Founding Years Middle School | ECPA

Elevate Charter SchoolsNew Haven, CT
$50,000 - $70,000Onsite

About The Position

Edmonds Cofield Preparatory Academy for Young Men (ECPA) is seeking a Founding Years Student Enrollment Manager to play a central role in the school’s next chapter. As Connecticut’s first all‑boys public charter school, ECPA is building a model that expands opportunity, strengthens identity, and creates a learning environment where young men can thrive academically, socially, and emotionally. ECPA is now entering its next pivot stage of growth. After a successful launch year with a small founding cohort, the school is now growing toward full scale—ultimately serving nearly 400 scholars in grades 5–8—and student enrollment is at the heart of that trajectory. As a key member of ECPA's School Operations Team, the Founding Years Student Enrollment Manager will help shape that growth by ensuring families understand what makes ECPA unique, by strengthening trust and visibility across Greater New Haven, and by guiding prospective families through an enrollment experience that is welcoming, clear, and supportive. This role requires someone who is energized by building in a less‑established environment, who can speak authentically and compellingly about the value of an all‑boys model, and who thrives in work that is relational, community‑centered, and mission‑driven. Joining ECPA at this stage means stepping into a school community still writing its early chapters. You will help design outreach systems, cultivate partnerships, and build enrollment practices that will shape the school for years to come. For someone who enjoys fast‑paced, people‑centered work and is motivated by the challenge of growing a school with a powerful purpose, this role offers the chance to make a lasting impact on the lives of young men and the future of ECPA.

Requirements

  • Bachelor’s Degree
  • At least 2 years of experience in customer service, community outreach, family engagement, student enrollment/admissions, or related administrative work
  • Strong interpersonal skills with the ability to build trust, communicate clearly, and engage warmly with families from diverse backgrounds
  • Demonstrated ability to manage multiple tasks, maintain accurate records, and follow through consistently in a fast‑paced environment
  • Comfort with conducting outreach via phone, email, text, and in‑person interactions, including canvassing and event‑based engagement
  • Strong organizational skills and attention to detail, particularly in managing data, tracking follow‑up, and maintaining enrollment documentation
  • Ability to represent ECPA with professionalism, cultural humility, and a deep commitment to equity and inclusion
  • Alignment with the mission and values of Elevate Charter Schools and Edmonds Cofield Preparatory Academy, including a belief in the potential of every child and the importance of strong school–family partnerships
  • Positive mindset, a very strong work ethic, an inner drive for excellence and will thrive working in an entrepreneurial and results-driven environment
  • Mission-Driven: In addition to deeply aligning and embodying the mission and values of ECS and ECPA, you believe in the brilliance and promise of all students, particularly students of color, and want to be part of their success story.
  • Growth-Oriented: You welcome feedback, are deeply reflective on your personal practices, and are constantly seeking to improve your craft.
  • Entrepreneurial: You are flexible, solutions‑focused, and energized by the opportunity to build something from the ground up.
  • Collaborative: You thrive in a team-based culture and believe that collective effort drives school success.
  • Commitment to Excellence: You hold yourself, and others, to the highest of standards and have a student-centric, “whatever it takes” mentality to create a learning community where all students and stakeholders can grow and thrive.

Responsibilities

  • Monitor and manage all aspects of the enrollment pipeline, including application tracking, waitlist management, and timely follow‑up with families.
  • Coordinate the distribution of acceptance letters, enrollment packets, and required documentation, ensuring accuracy, clarity, and compliance with ECPA and state guidelines.
  • Support the Test‑to‑Place process by scheduling assessments, communicating logistics to families, and maintaining organized records.
  • Maintain consistent, high‑quality communication with families through phone calls, emails, text messages, and mailers, ensuring every interaction reflects warmth, professionalism, and ECPA’s values.
  • Track outreach and enrollment data with precision, supporting the FACE Team in monitoring progress toward recruitment and retention goals.
  • Serve as a welcoming, responsive point of contact for prospective and current families, offering guidance, information, and support throughout the enrollment process.
  • Build trusting relationships with families by providing clear, timely communication and ensuring they feel informed, valued, and connected to the ECPA community.
  • Conduct proactive outreach to families who have expressed interest, submitted applications, or begun the enrollment process, ensuring no family feels lost or disconnected.
  • Support family‑facing events such as Open Houses, school tours, information sessions, and community celebrations.
  • Represent ECPA at community events, fairs, and tabling opportunities to increase visibility and strengthen ECPA’s presence across New Haven.
  • Conduct outreach to local daycares, early childhood centers, nonprofits, community centers, and other partner organizations to build and sustain enrollment pipelines.
  • Participate in canvassing initiatives, neighborhood outreach, and other “boots‑on‑the‑ground” strategies to connect with families where they live, work, and gather.
  • Cultivate and maintain positive relationships with community partners, ensuring ECPA is seen as a trusted, collaborative, and mission‑aligned educational option.
  • Support the development and distribution of promotional materials, including flyers, mailers, digital content, and community‑facing communications.
  • Ensure ECPA’s brand, mission, and values are consistently represented in all outreach interactions and materials.
  • Assist with social media content, community announcements, and other visibility‑boosting initiatives as needed.
  • Work closely with the FACE Team, school leadership, and operations staff to align outreach strategies, share insights, and coordinate enrollment efforts.
  • Participate in team meetings, professional development sessions, and coaching cycles to strengthen skills in communication, outreach, data tracking, and community engagement.
  • Contribute to a positive, solutions‑oriented adult culture that values feedback, reflection, and collective responsibility for ECPA’s success.
  • Model professionalism, warmth, and mission‑alignment in all interactions with families, partners, and community members.
  • Take initiative in identifying new outreach opportunities, strengthening community relationships, and improving enrollment systems.
  • Support school‑wide events, routines, and initiatives that reinforce ECPA’s culture of excellence, community, and service.
  • Uphold and embody the values of Elevate Charter Schools, serving as a visible ambassador of our commitment to equity, inclusion, and educational uplift.
  • Provide daily main office support and perform administrative duties as needed.
  • Facilitate school and network-wide initiatives to support the Operations Manager.
  • Coordinate other duties and projects as assigned to support the operational excellence of ECPA.

Benefits

  • Comprehensive benefits packages
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