Student Employment Administrator

University of Guelph • Guelph, ON

1d

About The Position

The Student Employment Administrator is a member of the Employment Services & Systems (ES&S) unit within the Experiential Learning Hub. ES&S is responsible for employment services for students, as well as the maintenance and use of the Experience Guelph system, an experiential learning management platform. The ES&S team works with thousands of employers who post and hire U of G students annually for 6,000+ co-op students from over 60 co-op programs, as well as all regular U of G students and new graduates. This role is one of four positions that co-ordinate the employment portion of the recruitment process for all co-op positions, including day-of interview support, follow-ups, offer submittal, and processing of job confirmations and re-appointments. In peak periods, this position could be responsible for overseeing almost 75 interviews in a single week.

Requirements

• One (1) year Community College Diploma in Human Resources or Business Administration or a related field along with at least one (1) year of related administrative experience, preferably in roles focusing on Human Resources or post-secondary education. A relevant combination of education and experience may be considered.
• Experience working with systems and databases; previous use of an Orbis-based software is considered an asset.
• Advanced knowledge of Microsoft Office programs (Word, Excel, Office 365) and web conferencing tools (MS Teams, Zoom, Skype, etc.)
• A high degree of accuracy and attention to detail, along with outstanding written and oral communication skills is required.
• Ability to work with a variety of stakeholders (employers, students, faculty, and colleagues) using tact and diplomacy during interactions.
• Capable of working both independently and collaboratively in an extremely high-paced and often stressful environment with the ability to maintain efficiency while multi-tasking competing demands.
• Excellent personal judgement, organizational and communication skills, and problem-solving ability in order to multitask and prioritize duties while dealing with interruptions and competing deadlines.

Nice To Haves

• previous use of an Orbis-based software is considered an asset.

Responsibilities

• Responsible for the co-op offers operation, which processes thousands of offers annually, providing guidance to employers on the use of Experience Guelph Rank & Offer module and responding to inquiries from students, etc.
• With almost 75,000 co-op job applications uploaded annually, works to assist students through the employment process, specifically offers, and work records.
• Oversees and supports co-op interviews, which could be in-person, virtual or by telephone.
• Acts as the main contact for external employers during their time on campus interviewing, providing access to services, giving an overview of U of G’s co-op interview and offer process, and resolving any employer issues.
• Troubleshoots day-of in-person interview conflicts, such as students failing to arrive for their interview, and arranges a new interview time, if desired by the employer.
• Administers the booking of multiple interview rooms in the EL Hub, ensuring employers have an appropriate space to conduct interviews.
• Engages with each employer to determine their hiring needs following interviews by conducting follow-ups, which could include conversations regarding compensation options, gathering and communicating sensitive information to/from students and employers, etc.
• Processes over 2,000 job confirmations and re-appointments at a minimum annually.
• Reviews co-op work records (4,000+ annually) for completion, updating student work information based on pre-determined data integrity rules and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree