Student Employee - Res Life Admin Office Assistant - Fall 2026

UCM•UCMO - Warrensburg, MO

4d•Onsite

About The Position

University Housing provides residential experiences that empower students to succeed, engage with others, embrace diversity, and develop life skills. The role of the Office Assistant position is to assist in the facilitation of the student outcomes via the services provided at the Housing’s front desks. The Office Assistant is responsible for the desk operations for a specified period of time and is directly supervised by a Desk Manager.

Requirements

Maintain a 2.0 grade point average, both cumulative and semester.
Cannot be below 2.00 semesterly GPA 2 out of 3 semesters.
Must be a UCM student.
Remain in good standing at all times with the University and University Housing (not on probation).
Maintain positive role model behavior at all times on and off duty.
Illegal and/or irresponsible off campus behavior may result in employment discipline of warning to termination pending severity and visibility.
Students hired to work at the front desk must live in the UCM housing system.
Must be able to work weekend shifts, typically every other weekend.
Must be able to work a minimum of 4 shift/per week.

Responsibilities

Answer all incoming telephone calls (take messages, transfer, etc.), in a courteous and appropriate manner to reflect the business-like atmosphere of an office.
Be aware of all specific area procedures, Housing and University policies and procedures and follow them accordingly.
Assume administrative duties as assigned (example: typing, filing, bulletin boards, etc.), by the supervisor, University Housing, or their designees.
Provide information to students, faculty, staff and visitors about the University, housing, and the services available to them.
Follow all equipment/supplies checkout procedures.
Be aware of emergency procedures and follow them accordingly.
Maintain a communication flow with on-duty and off-duty staff members as needed.
Maintain a professional and efficient working environment.
Be available to work a variety of hours and special occasions (i.e., Easter Weekend, Labor Day Weekend, etc.).
Be able to work the opening and closing of the hall in August, December, May and during all breaks.
Attend all student employee training.
Report maintenance needs properly and follow up with maintenance concerns.
Maintain a positive attitude about the hall and staff.
Report for work promptly as scheduled or insure that someone will work for you if approved by supervisor.
Arrive at work at least 5 minutes before scheduled shift.
Be responsible for receiving, sorting and distribution of U.S. and campus mail to the residents of the building; checking out keys and key inventory; run errands; and provide other services as approved by University Housing.
Be able to respond to emergency situations quickly.
Mobility through the residence hall is essential.
Be observant of and follow all safety and security measures while on duty.
Assume other duties as assigned by University Housing.
Accept responsibility for all procedures, policies, practices as found in the staff manual kept at the front desk as well as directive given by supervisor and University Housing staff.
Foster/Knox and Crossing staff to be available to work during university break periods.
Other duties as assigned.