Student Dining Ambassador - Cleveland State University Management Fee

Aramark•Cleveland, OH

1d•Onsite

About The Position

Student Dining Ambassadors play a key role in supporting the Marketing Department by delivering exceptional experiences through student engagement. They work as a team to reach sales goals and complete marketing projects that drive business profitability and growth. Viking Food Co.’s Dining Ambassadors serve as champions, guardians, advocates, and representatives of the brand.

Requirements

Comfortable being on camera and appearing on our social platforms
Friendly, outgoing, and confident engaging with students, faculty, and staff
Strong communicators with great customer service skills
Able to represent Viking Food Co. positively and professionally at all times
Likes to have fun at work and demonstrates a sales-competitive nature
Desire to actively engage with customers to promote dining programs and services
Work well independently and with a team
Be a good role model who demonstrates professionalism
Self-motivated and strong communicator with managers, customers, and parents
Must have a team player attitude, be dependable, reliable, and respectable; exemplify leadership qualities and professionalism with excellent customer service skills
Agility, dexterity, and long periods of walking, standing, bending, carrying, or lifting supplies and equipment weighing 25 pounds or more.
Available to work a minimum of 10 hours per week.

Nice To Haves

Background and interest in the following areas of expertise a plus: marketing, event planning, social media, sustainability, graphic design, and health and wellness

Responsibilities

Assisting with promotions, limited-time offers, and meal plan sales — including working with food for sampling and tabling events
Supporting our social media presence
Helping plan, prepare, and execute theme nights, specialty events, and marketing campaigns
Providing front desk coverage and assist guests with dining questions and directions, address concerns calmly and professionally, and relay important feedback or recurring issues to the team
Taking photography at events and capturing content for promotions and LTOs
Hosting weekly tabling events and engaging with the CSU community
Hosting game nights at Viking Public House (e.g., Bingo, Trivia)
Representing Viking Food Co. at freshman and transfer orientations, presenting meal plan options, locations, and program information
Assisting with more than 50 events per academic year, including pre-planning, setup, decorating, tabling, and food sampling
Building strong, positive relationships with supervisors and managers across all dining locations, as collaboration is essential for many projects
Being comfortable being on camera and appearing on our social platforms
Assisting with the Viking Food Co. website, Viking Public House website, all dining social media accounts, digital advertising, and the Transact Mobile App.