About The Position

Assist William & Mary Dining’s Marketing Team in providing exceptional experiences through student engagement. Work as a team to reach sales goals and complete marketing projects that will increase business profitability and growth. The Marketing Intern is a champion, guardian, advocate, and ambassador of the brand.

Requirements

  • Likes to have fun at work and demonstrates a sales-competitive nature
  • Desire to actively engage with customers to promote dining programs and services
  • Work well independently and with a team
  • Be a good role model who demonstrates professionalism
  • Self-motivated and strong communicator with managers, customers, and parents
  • Must have a team player attitude, be dependable, reliable, and respectable; exemplify leadership qualities and professionalism with excellent customer service skills
  • Specific physical characteristics and abilities are required to perform the work, such as agility, dexterity, and long periods of walking, standing, bending, carrying, or lifting supplies and equipment weighing 25 pounds or more.
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
  • This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Nice To Haves

  • Background and interest in the following areas of expertise a plus: marketing, event planning, social media, sustainability, graphic design, and health and wellness

Responsibilities

  • Supports with public relations and marketing outreach programs such as student orientation, RA training, tabling, and meal plan sales increase customer satisfaction
  • Builds and maintains core relationships with peers, clients, and local communities in an effort to enhance customer satisfaction
  • Keen understanding of how to leverage marketing tactics at each touch point of the customer journey
  • Implementing, tracking, and reporting of marketing initiatives to include customer satisfaction surveys, account analysis, and meal plan optimization in tandem with the W&M Dining Marketing Team
  • Detail oriented with the ability to prioritize work tasks
  • Ability to respond quickly to issues at hand with a resolution while maintaining composure

Benefits

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave
  • disability coverage
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