Student Center Coordinator

Charles R. Drew University•Los Angeles, CA

2d•Onsite

About The Position

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for underrepresented students. CDU is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of south Los Angeles neighborhoods. The Student Center Coordinator serves as the primary point of contact for the CDU Student Center. The SCC will provide administrative front desk support and will perform a variety of clerical duties including greeting guests, answering phone calls, answering student related questions, general inquiries, scheduling meetings for department personnel, and preparing documentation and/or other related materials for department personnel. This position plays a crucial role in creating a welcoming and efficient environment while supporting various departments and student services.

Requirements

Regionally accredited bachelor’s degree and/or equivalent of combined education and experience in the related field.
3+ years’ experience in an education, or University program.
Proficiency in Microsoft Office Suite and database management
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Ability to analyze and solve problems.
Ability to multi-task
Ability to communicate effectively, both verbally and in writing.
Ability to gather data, compile information, and prepare reports.
Detail oriented.
Skills in organizing resources and establishing priorities
PC proficient with working knowledge of PowerPoint, Access, and Word
Ability to work effectively with a diverse community.
Proof of the newest COVID-19 booster will be required for CDU students, faculty, and staff entry to the CDU campus.

Responsibilities

Provide administrative support to Units within the Division of Student Affairs
Greet people entering the building, answering any questions, providing direction, and alerting staff when someone is there to meet or visit them
Serve as the first point of contact for current and prospective students, faculty, staff, and visitors
Coordinate with multiple departments to ensure seamless delivery of student services and support
Maintain and organize digital and physical filing systems, ensuring accurate record-keeping and data management
Provide comprehensive information about academic programs, application processes, and student services
Manage multi-line phone system, directing calls and messages appropriately while maintaining professional communication standards
Facilitate student inquiries and requests, connecting them with appropriate resources and departments
Create and maintain a welcoming environment for all visitors to the Student Center
Oversee the building access log system and monitor visitor traffic
Maintain inventory of Student Center supplies and equipment, managing procurement requests
Ensure reception area and common spaces remain professional and welcoming
Provide administrative support to the Division of Student Affairs and other Student Center departments
Utilize university software systems for data entry, record-keeping, and communication
Maintain proficiency in relevant university technologies and platforms
Provide support to the OSL team as needed for administrative duties, events, and workshops
Perform other duties as assigned.