Student Case Administrator - Restorative Practices - IE

James Madison University•Harrisonburg, VA

About The Position

Student Case Administrators (SCAs) are undergraduate students who conduct one-on-one Individual Accountability Case Reviews for students who are alleged to have violated university policy. In Individual Accountability Case Reviews, SCAs evaluate evidence to determine whether or not the Responding Party is responsible for violating policy and, if applicable, assign outcomes. Student Case Administrators are undergraduate staff members in the Office of Student Accountability and Restorative Practices who participate in staff training and professional development; assist with various programs, outreach opportunities, and educational programs; and collaborate in the recruitment and selection of staff and volunteers.

Requirements

Maintain Confidentiality as required by the Family Educational Rights and Privacy Act regarding the non-disclosure of educational records; maintain confidentiality of other sensitive information.
Must meet eligibility requirements as outlined in the JMU Student Employee Handbook.
Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Responsibilities

Demonstrate a commitment to the Office of Student Accountability and Restorative Practices, its mission and its outcomes, and to the value statements of the Division of Student Affairs and the University.
Maintain confidentiality as required by the Family Educational Rights and Privacy Act regarding the non-disclosure of educational records; maintain confidentiality of other sensitive information.
Hear cases for students alleged to have violated JMU policies; weigh evidence to determine if policy was violated and, if applicable, assign appropriate educational outcomes.
Actively participate in weekly meetings pertaining to hearing cases.
Serve as a key staff for Restorative Practices tasks, including but not limited to: Assist with the coordination and facilitation of Restorative Processes and programs, which may include workshops, classes, and Circle Processes, as deemed appropriate. These facilitations of processes and programs could be in the evening, usually numbering up to 4-5 a semester based on the needs of the office.
Schedule and conduct one-on-one Restorative Intake meetings with students, as deemed appropriate.
Actively participate in weekly Restorative Practices team meetings.
Participate in community outreach initiatives.
Assist with marketing efforts for Restorative Practices.
Assist in the maintenance of Restorative Practices case information, electronic documents, and other information.
Assist the Restorative Practices Coordinator and Assistant Director in researching and improving the restorative programs, including the design of resources for programs and trainings.
Assist the Restorative Practices Outreach & Engagement Coordinator with outreach initiatives, project development and review, occasional evening programming, and other related duties as needed.
Assess professional progress and receive feedback through weekly or biweekly meetings with supervisor; Participate in formal staff evaluation processes.
Participate as an active member of the administrative staff in the Office of Student Accountability and Restorative Practices, including attendance at all staff meetings.
Assist the OSARP staff in the recruitment and hiring of Student Case Administrators for the upcoming year, as needed.
Attend Staff Training prior to commencement of duties; participate in ongoing training and professional development including but not limited to Restorative Practices Staff Meetings, All Staff Meetings, and additional professional development.
Maintain confidentiality and other legal requirements, including but not limited to: Responsible employee reporting to the Title IX Office (per JMU policy), Crime reporting as a Campus Security Authority (per the Clery Act), Maintenance of student educational records (per FERPA).
Assist with additional projects and duties as assigned.