Student Associate College of Natural Sciences

University of Texas at Austin

2d•Onsite

About The Position

The Front Desk Support Assistant plays a central role in creating a welcoming, efficient, and student‑centered environment. This position exists to provide front‑line support to students and visitors by greeting guests, answering general inquiries, directing individuals to appropriate campus resources, and managing appointment check‑ins and multi‑line phone communications. The College of Natural Sciences at the University of Texas at Austin strives to foster a work environment that enables all employees to contribute at the highest possible level to support the mission of the University. What starts here really does change the world.

Requirements

Must be currently enrolled in 12 course credit hours with a minimum of 2.5 GPA or higher.
Strong communication skills: Comfortable interacting with students, staff, and faculty.
Attention to Detail: Ability to complete tasks accurately and efficiently.
Professionalism: Reliable, punctual, and able to maintain confidentiality
Basic Computer Skills: Familiarity with email and office software
Must be eligible to work in the US on a full-time basis for any employer without sponsorship.
Must be able to lift 30 lbs

Nice To Haves

Some experience in customer service or office environments
Interest in academic advising, student services, or higher education
Ability to work independently and as part of a team

Responsibilities

Greet students, answer general questions, direct visitors to appropriate resources, manage student appointment check-ins, and handle multi-line phone communications.
Assist with long-term organizational projects and other duties as assigned, with virtual office hours included.
Ensure office environment spaces remain welcoming and functional.