Student Assistant

State of Michigan • Lansing, MI

7d

About The Position

THIS IS A NON-CAREER APPOINTMENT THAT IS LIMITED TO 129 HOURS PER MONTH As a student assistant, this position is responsible for working with the public via telephone, email, mail, fax, web and voicemail to handle residential, commercial and industrial utility concerns. Conducts interviews by telephone on complaints and determines if needs to be processed. This position will provide assistance inputting web complaints, referrals, mailbox messages and emails into the database. Provide back-up for the section and handle other responsibilities as assigned. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant suspected of using AI software for any portion of the selection process may be screened out.

Requirements

• Current enrollment in high school, vocational or technical school, or post-secondary educational institution.
• No specific type or amount of experience is required.
• Candidates must attach proof of enrollment to their applications which may include unofficial transcripts, copy of current semester/term schedule, or a receipt of tuition payment that shows a balance of $0.00.
• All confirmation documents should have your name, the college/university name, list of current courses/credits enrolled in and if applicable, courses/credits completed.

Responsibilities

• Working with the public via telephone, email, mail, fax, web and voicemail to handle residential, commercial and industrial utility concerns.
• Conducting interviews by telephone on complaints and determining if needs to be processed.
• Assisting in inputting web complaints, referrals, mailbox messages and emails into the database.
• Providing back-up for the section.
• Handling other responsibilities as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED