Student Assistant, Center for English Language Studies

The New School•New York, NY

1d•Onsite

About The Position

The Center for English Language Studies (CELS) runs program and services that support The New School's international and multilingual students and the faculty and staff who work with them. CELS seeks a reliable and motivated student to handle a variety of tasks involved in the day-to-day operations of a busy, fast-paced office. Candidates who can commit to working for at least 18 months or more are strongly preferred. Excellent writing skills are essential. This position reports to the Senior Director of Center for English Language Studies.

Requirements

Prior experience in an administrative position
Strong eye for detail; able to accurately manage large amounts of information, particularly in Google sheets
Punctual and reliable
Professional with excellent interpersonal, customer service and communication skills
Strong writing skills
Patience with students who may not be proficient in English
Self-motivated, proactive and able to work independently
Tech savvy with good command of Google docs, Microsoft Office applications, Adobe and social media
Experience and/or interest in design and writing for marketing materials and social media
Excellent writing skills are essential.

Nice To Haves

Graduate student at the beginning of their studies
Experience in qualitative and quantitative survey design, analysis, and presentation
Skills in graphic design for marketing and presentations
Ability to create and/or edit videos using Adobe Premiere
Photography/videography skills
Experience maintaining database in excel or Googlesheets
Proficiency in a language other than English (Spanish, Mandarin, Korean preferred)
Candidates who can commit to working for at least 18 months or more are strongly preferred.

Responsibilities

Answering email inquiries, providing excellent customer service to students, staff & faculty
Working closely with other university offices to troubleshoot student issues
Maintaining and updating digital files and databases
Creating digital flyers and bi-weekly newsletter
Drafting and scheduling regular communications to students in ESL+Certificate and Certificate in TESOL programs
Updating program websites and Google Sites
Creating content for CELS social media accounts
Assisting with department events, including set up and clean up when on site
Manages the front desk and is charged with fielding inquiries from prospective students, current students and faculty.
Updates webpages, writes and schedules communication campaigns, prepares a bi-weekly newsletter and social media posts, and updates spreadsheets and databases.