Services to Students w/ Disabilities, Access & Operations Student Assistant - Federal Work Study Student Assistant

California State University, San Bernardino•San Bernardino, CA

2d•Onsite

About The Position

The SSD Access & Operations Student Assistant plays a frontline role in supporting access and inclusion for students with disabilities at CSUSB. Working in a fast-paced, student-focused environment, these assistants help coordinate front office services, provide logistical support for accommodations, and ensure that students, faculty, and guests feel welcomed and directed with care. This position receives lead work direction from SSD’s Accommodation Coordinator team and is supervised by the SSD Director. Student Assistants support core services such as Alternative Testing, Notetaking, Class Aide, Cart Services, and Alternative Media — helping to create a more accessible and equitable campus experience for all SSD students. This role offers an opportunity to develop professional skills in communication, organization, and disability services while gaining insight into higher education operations.

Requirements

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff,and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Maintain a 2.0 G.P.A. or greater per semester and cumulative.
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Social Security Card

Nice To Haves

Admission or registration as a CSU student.
As a Bridge Student Assistant, the student need not be enrolled as a student, but must have been enrolled as a CSU student the previous term and is registered for the following term.

Responsibilities

Greet and direct SSD students, faculty, staff, and campus guests with professionalism and care
Provide front desk coverage, including answering the main phone line and taking detailed messages for SSD team members
Respond to student questions and direct inquiries to the appropriate SSD staff member as needed
Maintain SSD databases, assist with records management, and ensure that front desk systems are up to date
Assist in providing accommodations such as Alternative Testing, Alternative Media, Cart Services, Notetaking, and Class Aide support
Ensure the SSD front office and workspace remain clean, organized, and accessible for all users
Participate in SSD office meetings and assist with day-to-day coordination of planned operations
Support SSD-led campus-wide or internal events, including outreach and awareness programming
Perform general office duties and other responsibilities as assigned