Office of Philanthropic Giving - Student Assistant

CSUSB•San Bernardino, CA

11d•Onsite

About The Position

The Student Assistant for the Office of Annual Giving provides administrative, marketing, and fundraising support to help advance the university's philanthropic mission. This position offers students valuable experience in nonprofit fundraising, donor relations, event support, marketing and office administration. The ideal candidate is organized, detail-oriented, professional, and comfortable communicating with donors, faculty, staff, and campus partners.

Requirements

Ability to learn and perform assigned work
Follow oral instructions
Work cooperatively with faculty, staff, and other students
Communicate effectively with all levels
Read and write English at a level appropriate to the position
Admission or registration as a CSU student
Maintain a 2.0 G.P.A. or greater per semester and cumulative
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Social Security Card

Nice To Haves

Current enrollment as a CSUSB student in good academic standing.
Organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to maintain confidentiality and handle sensitive information with professionalism.
Basic proficiency in Microsoft Office, including Excel, Word, and Outlook.
Ability to work independently and collaboratively in a team environment.
Willingness to learn fundraising principles and donor database system

Responsibilities

Monitor and respond to general office email inquiries and phone calls.
Receive, sort, and distribute incoming and outgoing mail.
Order office supplies and maintain inventory.
Prepare and submit travel requests and related documentation.
Organize and maintain electronic files and shared drive folders.
Perform general office administrative tasks and provide support to the Annual Giving team.
Assist with maintaining donor records in the Ellucian Advance database.
Upload and process contact reports, solicitation lists, and donor record updates.
Support data entry, quality assurance, and record maintenance.
Generate and organize reports assigned while maintaining confidentiality of donor information.
Assist with university fundraising campaigns and annual giving initiatives.
Make donor stewardship, thank-you, and solicitation phone calls using provided scripts.
Support donor outreach and engagement activities.
Assist with the preparation and distribution of fundraising materials.
Assist with planning, setup, execution, and breakdown of fundraising and donor events.
Represent the Office of Annual Giving at campus tabling events.
Collect and accurately reconcile cash and donations received during tabling activities.
Record donations in Excel and the donor database, assign appropriate appeal codes, and coordinate delivery of funds and documentation to Advancement Services.
Promote student giving initiatives and engage with students during outreach events.
Design and develop digital and print marketing materials using Canva and other approved design platforms.
Create flyers, social media graphics, event signage, presentations, and promotional materials for fundraising campaigns and donor engagement initiatives.
Assist with drafting and formatting fundraising emails, newsletters, and donor communications.
Ensure all marketing materials and communications adhere to CSUSB and University Advancement branding, style, and accessibility guidelines.
Assist with photography, content collection, and promotional efforts during campus events and fundraising activities.
Organize and maintain marketing assets, templates, and digital files for future campaigns.
Maintain and manage the Office of Annual Giving’s social media accounts by creating, scheduling, and publishing engaging content that promotes fundraising campaigns, events, donor impact, and student giving initiatives while following university branding guidelines.
Periodic support to Office of Donor Relations, and the Corporate and Foundation Relations team, as well as occasional assistance with division-wide projects and events for University Advancement.