Student Assistant

The Ohio State University

5d • Onsite

About The Position

The Student Administrative Assistant will greet patients on arrival, manage patient flow and queuing, escort patients to treatment locations, and provide administrative/ office support to the department. This position is mobile and involves walking/standing throughout the shift. The Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. The primary responsibility of student assistants is to assist patients in finding their way around the medical center, escorting them to destinations and some light clerical work. The Registration Department is responsible for collecting and distributing patient medical information on a daily basis to ensure it is available prior to a patient’s arrival at clinical treatment areas.

Requirements

• Excellent customer service skills
• Strong organizational skills
• Represent the department and the university with the highest degree of integrity applying OSU mission and shared values

Responsibilities

• Performing administrative duties in an office
• Assisting in a research laboratory
• Aid faculty/staff in supporting academic programs or patient care
• Greet patients on arrival
• Manage patient flow and queuing
• Escort patients to treatment locations
• Provide administrative/ office support to the department
• Assist patients in finding their way around the medical center
• Escorting them to destinations
• Light clerical work

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed