About The Position

Innovation Academy Technical Assistants support the day-to-day operation of the IA Prototyping Studio and help IA students safely and effectively use Studio equipment and prototyping technologies. Technical Assistants staff scheduled Studio hours, assist students with technical and fabrication questions, verify required training, oversee approved equipment workflows, maintain Studio records, and enforce Studio safety and access requirements. Current activities include 3D printing and related prototyping workflows, but equipment, software, and supported technologies may change as the Studio develops. Technical Assistants may also provide technical assistance for Innovation Academy courses, programs, workshops, and projects. This position does not include grading student coursework.

Requirements

  • Eligible to work on campus
  • Eligible to be employed through student Other Personnel Services (OPS)
  • Maintain a minimum 2.0 grade point average
  • Registered students are employed on a part-time basis
  • Demonstrated experience with prototyping technologies

Nice To Haves

  • Strong troubleshooting and problem-solving skills
  • Willingness and ability to learn new technologies
  • Ability to follow and consistently enforce established safety procedures and Studio rules
  • Confidence assisting students in one-on-one and group settings
  • Excellent communication, customer service, and teamwork skills
  • Reliability, punctuality, and ability to commit to an established work schedule
  • Previous teaching, tutoring, TA, makerspace, or technical-support experience
  • Additional experience with 3D printing, CAD, electronics, programming, or fabrication
  • Successful completion of IDS 1940 Creativity and Design Thinking for Innovation
  • Enrollment in or completion of the Innovation Minor

Responsibilities

  • Staff scheduled Studio hours
  • Assist students with technical and fabrication questions
  • Verify required training
  • Oversee approved equipment workflows
  • Maintain Studio records
  • Enforce Studio safety and access requirements
  • Provide technical assistance for Innovation Academy courses, programs, workshops, and projects
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