Student Assistant I

Palo Alto UniversityPalo Alto, CA
Remote

About The Position

The Student Assistant role supports a remote faculty member within the Counseling program. This role assists a remote faculty member with course management, student engagement, grading support, and administrative tasks in 100% online courses that enable the instructor to maintain a high-quality learning experience for master's-level students.

Requirements

  • Be a current PAU student; a doctoral student from any discipline is strongly preferred
  • Bachelor’s degree in psychology, counseling, or a related field
  • Ability to meet deadlines (occasionally quick ones)
  • Proficient with APA formatting
  • Be detail-oriented; Have strong organizational, verbal, and written communication skills
  • Proficient with Qualtrics
  • Comfort with Excel
  • Ability to work independently and collaboratively

Responsibilities

  • Aid instructor in the initial review of assignments, discussion posts, and quizzes according to the instructor-provided rubrics and guidelines.
  • Monitor the course emails and respond to basic student questions within 24 to 48 hours
  • Maintain accurate records safeguarding the confidentiality of subjects and students, as needed.
  • Track student participation and engagement, and flag students who may be experiencing challenges
  • Assist in the preparation of manuscripts and presentations.
  • Complete clerical updates to Canvas
  • Assist with various course management tasks.
  • Other duties as assigned.
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