Student Employee (FWS Eligible) Student Aide EOP Multiple Vacancies Part-Time

Monroe Community College•Rochester, NY

1d•Onsite

About The Position

This position is for a Student Aide within the EOP (Educational Opportunity Program) and is funded exclusively through Federal Work Study (FWS). The primary function is to provide clerical support for the front desk, especially during peak recruitment times for EOP pre-freshman bridge programs. As a result of participating in this role, students will be able to sharpen their computer skills, interpersonal skills, and customer service skills at a professional level. Students will also acquire knowledge of how the EOP program functions and supports students. This is a temporary Part-time position.

Requirements

Must have successfully completed at least one semester as a full-time matriculated student.
Must be in Good Academic Standing with an overall GPA of C or better.
Must have a clear understanding of the EOP program.
Must maintain confidentiality of any and all student-related files/documents/conversations.
Applicants must be approved by the Financial Aid Office for FWS eligibility prior to being considered for employment.

Nice To Haves

Intermediate or advanced knowledge of managing social media accounts.
Familiarity with Banner, MyMCC, Brightspace, and Starfish.
Skilled in Canva, Microsoft PowerPoint, Excel, Outlook, and Word.
Bilingual and able to read, write, and speak Spanish, or other languages, proficiently.

Responsibilities

Provide clerical support for the front desk.
Answering the phones.
Greeting and checking in students for appointments.
Calling/texting students for appointment reminders.
Scheduling appointments.
Assisting with mailings and filing.
Retrieving mail from the mailroom.
Maintaining the department Instagram page by uploading content approved by the EOP director.
Draft flyers for special events and Instagram postings.
Sanitize and organize workstations in lobby area.
Restock supplies.