Student Affairs Administrator

University of Chicago • Chicago, IL

3d • $65,000 - $76,000 • Hybrid

About The Position

The University of Chicago is a unique environment for computer science. Here, students and faculty can explore all corners of the field, from theory to applications. They can work at the intersection of computer science and other disciplines, including the social and physical sciences, policy, business, and biomedicine, benefit from the world-class city of Chicago, and make an immediate impact, both locally and globally. The Student Support Affairs Administrator (SAA) manages a variety of student services and departmental activities for the Department of Computer Science, including support of undergraduates, graduate students, and non-degree visitors.

Requirements

• Minimum requirements include a college or university degree in related field.
• Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Nice To Haves

• Strong and broad computer skills (word processing, database, spreadsheet, e-mail, and web), including a strong knowledge of Microsoft Office Suite.
• Excellent written and oral communication skills to communicate effectively and cultivate positive working relationships with students, staff, and faculty.
• Strong attention to detail and ability to follow guidelines, policies and protocols.
• Excellent interpersonal skills including outstanding judgment, discretion, a strong ethical approach to decision-making and a demonstrated ability to resolve conflicts fairly and diplomatically, and ability to maintain confidentiality.
• Ability to work independently, take direction, and achieve consensus.
• Excellent organizational skills, problem solving ability, and attention to detail.
• Familiarity with the University environment.

Responsibilities

• Provides staff support for graduate students, working closely with the department Director of Graduate Studies, Department Manager, Associate Director of Undergraduate Studies and other key leaders.
• Manages course scheduling; manages student academic records and the quarterly registration process for PhD students through the University’s Academic Information System.
• Develops positive and active working relationships with internal and external constituents including but not limited to the PSD Dean of Students (DOS) and College Dean of Students offices, Registrar, UChicagoGRAD and Career Advancement, Student Health and Counseling Services, Office of International Affairs, and others to create synergies across departments related to programming, resolution of student issues, and other matters of common interest.
• Attends the monthly Student Affairs Administrator meetings to stay abreast of policy changes and learn best practices, and attends Convocation each spring.
• Works with PSD DOS office on accommodations implementation for students with SDS accommodations.
• Manages the quarterly student pay process on behalf of the department (including tracking supplemental stipends, external fellowships, and teaching assistant/ grader payments), and coordinates with leadership within the Local Business Center and PSD Dean of Student’s Office to submit accurate position and account information for each Computer Science PhD student.
• Issues assignment letters to students for union positions.
• Tracks teaching by confirming course information for students in Primary Teaching Assistantship roles.
• Submits quarterly tuition and fee aid for PhD students, noting appropriate accounts based on position type.
• Supports the departmental admissions process, including graduate student application management and reporting through the Slate system, and campus visits for invited students.
• Provides administrative support for graduate programming including but not limited to orientation, candidacy examinations, student awards assemblies, student organizations, and student tracking.
• Receives, reviews, and verifies prior educational institution information for incoming students.
• Responsible for annual entries in the College Catalog and Graduate Announcements.
• Responds to DOS team inquiries about graduation: including transcript review, admission to candidacy, final exam forms, completion of degree requirements, expected graduation date.
• Completes graduation approvals in AIS (student registration system).
• Provides administrative support for Department educational and outreach programs.
• Manages dissertation defenses and supports committee organization of annual recruitment drive and orientation.
• Supports communications, planning and scheduling of orientation activities for matriculating PhD students.
• Manages and assists with administrative activities, including but not limited to, processing reimbursements, maintaining operational metrics, and management of external benchmarking and certification submissions.
• Solves problems in areas such as academic and administrative policy, student admissions, curriculum research and development, and budget development.
• Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
• Performs other related work as needed.

Benefits

• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees