Student Advisor

EAST SIDE HOUSE SETTLEMENT•New York, NY

1d•$45,000 - $45,000•Hybrid

About The Position

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan that believes education is key to creating opportunities. The YABC Program aligns with this mission by providing high-quality programs and services. The Student Advisor will provide support in college and career readiness, academic progress monitoring, day-to-day student issues, and social-emotional and personal development. The Student Advisor will act as the primary point of contact for students, parents, and staff, working collaboratively with school faculty and staff to ensure student academic success.

Requirements

B.A/ B.S.W. degree is required
At least two years youth services experience
Excellent verbal, analytical, written, communication, and organizational skills
Ability to work in a team-oriented environment and multi-task
Strong interpersonal skills and time management skills
Demonstrated knowledge of community service/ development
Minimum of intermediate knowledge and experience with Microsoft Office including Word and Teams / Google Suite, Zoom, and other applications
Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.

Responsibilities

Be a primary person of contact for a caseload of approximately 50 students
Conduct intake interviews with students and family members
Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home visit
Consult with guidance counselors on student credit accumulation, graduation date, and post-secondary plans
Consult with teachers and provide feedback to students on academic performance
Refer students to academic and support services as needed
Attend administrative meetings, program training and staff development. Meetings may require virtual attendance
Meet with caseloads in a group or individual setting to assist them in their academic, career, and personal goals. Some individual and group work will require the usage of remote platforms, or be socially distanced
Conduct workshops, social-emotional groups, interest groups, or other groups for caseload
Educate students about colleges, the college admissions process, FAFSA, trends, procedures, and testing; advise students as they go through the process and help them aspire realistically and choose wisely
Walk students through employment opportunities
Conduct informal counseling sessions for students to support their social-emotional development
Document all interactions with students on Salesforce, Google Suite, and other data systems as required
Participate in civic and community building efforts and activities as assigned via East Side House Community Development
Participate and help arrange field trips, special events and extracurricular activities
Provide other program support functions as required
Maintain flexible hours and workdays, some overnight trips required
Some evenings, weekends, and remote work required