Student Advisor- Satellite
About The Position
East Side House (ESH), a 501(c)(3) organization serving the South Bronx since 1963, is dedicated to providing resources and opportunities focused on economic improvement through education. ESH administers the Learning-to-Work Program, which enhances academic components by offering support, career exploration, work preparation, skills development, and internships. This program specifically targets transfer schools and re-engages high school students who are over-age, under-credited, or have dropped out. The Student Advisor, under the direction of the Program Director, will provide comprehensive support in college and career readiness, academic progress monitoring, daily student issues, and social-emotional development. Adhering to the Primary Person Model, the Student Advisor will be the main point of contact for students, parents, and staff, collaborating with partner school faculty to ensure student academic success.
Requirements
- B.A/ B.S.W. degree is required
- At least two years youth services experience
- Excellent verbal, analytical, written, communication, and organizational skills
- Ability to work in a team-oriented environment and multi-task
- Strong interpersonal skills and time management skills
- Demonstrated knowledge of community service/ development
- Minimum intermediate knowledge and experience with Microsoft Office including Word and Teams / Google Suite, Zoom, and other applications
- Problem Solving/ Analysis
- Communication Proficiency
- Customer Service/ Client Focus
- Teamwork Orientation
- Time Management/Ability to meet deadlines
- Required Clearances
- Department of Education (DOE) COVID Vaccine
Responsibilities
- Be a primary person of contact for a caseload of approximately 60-70 students
- Conduct intake interviews with students and family members
- Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home visit
- Consult with guidance counselors on student credit accumulation, graduation date, and post-secondary plans
- Consult with teachers and provide feedback to students on academic performance
- Refer students to academic and support services as needed
- Attend administrative meetings, program trainings and staff development. Meetings may require virtual attendance
- Meet with caseload in a group or individual setting to assist them in their academic, career, and personal goals. Some individual and group work will require the usage of remote platforms, or be socially distanced
- Conduct workshops, social-emotional groups, interest groups, or other groups for caseload
- Educate students about colleges, the college admissions process, FAFSA, trends, procedures, and testing; advise students as they go through the process and help them aspire realistically and choose wisely
- Walk students through employment opportunities
- Conduct informal counseling sessions for students to support their social-emotional development
- Document all interactions with students on Salesforce, Google Suite, and other data systems as required
- Participate in civic and community building efforts and activities as assigned via East Side House Community Development
- Participate and help arrange field trips, special events and extracurricular activities
- Provide other program support functions as required
- Maintain flexible hours and workdays, some overnight trips required
- Some evenings, weekends, and remote work required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
