Student Accounts Assistant Federal Work Study
About The Position
The Student Accounts Federal Work Study Assistant provides administrative and operational support to the Student Accounts team. This position assists with document management, account review processes, reporting, outreach efforts, and student account maintenance while gaining experience with student financial services operations. The student employee will handle sensitive student information and must comply with all institutional privacy, confidentiality, and data security requirements. Duties are based on tasks identified for VA processing, BankMobile support, account review, and campus outreach activities.
Requirements
- Completed FAFSA on file demonstrating financial need
- Maintain an aid-eligible Satisfactory Academic Progress (SAP) status
- Maintain a minimum of 1 credit hour of enrollment in eligible courses
- Demonstrate professionalism, reliability, and attention to detail.
- Be comfortable working with confidential student and financial information.
- Possess basic computer skills, including Microsoft Office applications.
- Have strong organizational and communication skills.
- Be able to work independently while appropriately escalating questions or concerns.
- Demonstrate the ability to follow written procedures and maintain data accuracy.
Nice To Haves
- Develop an understanding of student accounts, financial aid, and business office operations.
- Gain experience handling confidential information in compliance with FERPA and institutional policies.
- Strengthen data review, reconciliation, and record-management skills.
- Improve professional communication and customer service abilities.
- Develop proficiency with higher education administrative systems and reporting tools.
- Demonstrate attention to detail and accuracy in financial and administrative processes.
Responsibilities
- Scan and organize incoming mail and documentation for processing by the Student Accounts.
- Create PDF invoice packets and prepare supporting documentation for departmental processes.
- Review student account data for completeness and accuracy and escalate discrepancies to supervisory staff.
- Assist with adding MC holds under established procedures and supervision.
- Assist with processing refund time outs verifying original payment source and logging information with all final approvals completed by supervisory staff.
- Assist with communications and outreach to campus personnel regarding reports and follow-up actions.
- Maintain accurate records and perform other administrative duties as assigned.
- Adhere to FERPA, institutional privacy standards, and all confidentiality requirements when handling student records and financial information.
Benefits
- Pay Rate: $15 per hour
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
