Stroke/Neurosurgery Nurse Navigator

Stamford Health • Stamford, CT

3d • Onsite

About The Position

Stamford Health is hiring a Fulltime Stroke/Neurosurgery Nurse Navigator! At Stamford Health, we believe that every patient deserves compassionate, personalized, person‑centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with. As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission.

Requirements

• Graduate of an accredited School of Nursing.
• Valid license as Registered Nurse in Connecticut.
• BLS certification required.
• ACLS certification required.
• Maintain minimum of 6 contact hours annually.

Nice To Haves

• BSN strongly preferred.
• Preferred Stroke Certified Registered Nurse (SCRN) or Certified Neuroscience Registered Nurse (CNRN), applicants can obtain certification within 2 years of hire.

Responsibilities

• Coordinating multidisciplinary services to provide quality, cost-effective care to stroke and neurosurgery patients.
• Serving as a resource for patients and physicians, acting as an educator, quality improvement advocate, and consultant.
• Making initial contact with patients and families to establish professional relationships and understanding of the diagnosis and treatment plan.
• Assessing patient status and collaborating with physicians to determine appropriate care plans.
• Developing and managing the process for scheduling procedures through discharge for stroke patients.
• Developing, planning, and implementing evidence-based measures to improve the quality of stroke patient care and ensuring compliance with regulatory guidelines.
• Supporting and assisting with data collection for process and quality improvement, understanding department performance trends and standards.
• Collaborating with the Neuroscience Institute department to enhance patient care.
• Informing and seeking assistance from the Manager and Director when confronted with unfamiliar procedures and techniques to ensure safe and effective patient care.
• Coordinating patient education and care, serving as a resource for patients and families during diagnosis and treatment, and communicating patient status and needs.
• Navigating patients from the diagnostic phase through treatment, ensuring timely medical and supportive services, including responding to stroke alerts and transfers.
• Providing telephone and face-to-face consultations with patients, answering questions, providing educational information, and reviewing discharge information.
• Communicating with patients and families after discharge to address concerns and ensure understanding of follow-up care and functional assessment.
• Supporting the goals of The Stroke Center Certified program by creating an environment of collaboration between service lines, departments, and individual practitioners.
• Serving as clinical expert on all aspects of stroke care to health care professionals, hospital personnel, patients, families, and the community.
• Participating in annual/biannual review for recertification as Thrombectomy Capable Stroke Center and intra-cycle phone review.
• Assisting in the development of policies and procedures to reflect changing standards for stroke care that is evidence based.
• Participating in achieving Stroke Program quality standards.
• Meeting targeted level of patient satisfaction and promoting positive patient experiences by evaluating the flow of patients through inpatient and outpatient services and facilitating necessary changes in operation.
• Collaborating with the Stroke Program Manager to identify, review and present Stroke Program data to hospital committees.
• Maintaining and validating stroke data by developed or available processes with comprehensive listing of patients with diagnoses meeting Stroke criteria.
• Abstracting required data elements from the medical record and assuring accurate entering of data elements into the registry.
• Preparing and reviewing monthly data summaries to assure data entries are complete.
• Collaborating to improve performance improvement monitoring and efforts.
• Preparing reports pertinent to Stroke performance improvement on an on-going basis-defining and implementing procedures to improve data collection quality.
• Collecting special data and reports for stroke quality committee and hospital wide committees.
• Participating in PI standard reports and stroke quality report cards.
• Participating in annual continuous quality improvement criteria by obtaining multidisciplinary feedback annually on the effectiveness of the Stroke Program.
• Accurately collecting, preparing, processing, or maintaining required data in accordance with procedures and time frames.
• Collaborating, communicating and serving as a performance improvement resource for the telestroke partners.
• Serving as a resource and collaborating for care providers for continuing education and collaborating with existing community organizations in educational initiatives.
• Reporting, according to procedure, any cases pertaining for Stroke leadership, Neurovascular Quality Peer Review, Stroke Clinical Performance Improvement.
• Maintaining working knowledge of current research related to stroke registries, stroke incidence, and related topics and identifying opportunities, facilitating, and participating in research initiatives related to the stroke patient.
• Periodically assisting with supporting patients by planning and facilitating a survivor/caregiver support program.
• Independently conducting ongoing promotion to community groups that includes developing written materials and public presentations and collaborating with local health departments and other organizations.
• Promoting continuity of care by establishing and maintaining rapport with system providers involved in stroke care.
• Functioning as a contact, educator, and liaison for community services for individuals looking for prevention, screening, diagnostic treatment, clinical trial research participation and support services.
• Guiding the patient in post treatment support and wellness opportunities-Utilizing follow-up to ensure patients’ progress through the heath care continuum.
• Promoting knowledge of disease process for the patient, family, and care providers.
• Identifying barriers to care and utilizing resources to develop plans of care that addresses these issues at a system level.
• Collaborating with physicians to identify appropriate referrals for out-patient services and consults.

Benefits

• Competitive salary
• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree