Stretch Lead Issues Remediation Specialist

Bread Financial • Columbus, OH

7d • Hybrid

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! This role executes remediation activities by translating approved plans into actionable milestones and deliverables, coordinating with business, technology, and control partners, and validating supporting documentation to substantiate completion. The specialist will maintain accurate issue data in Archer (or equivalent GRC system), including milestones, risk ratings, and evidence of progress, ensuring records are complete and audit-ready. They will own and drive root cause validation and issue documentation review, ensuring remediation plans are robust and comprehensive. The role involves preparing and presenting status updates and dashboards for governance forums, escalating risks or delays to senior leaders and stakeholders, and offering data-driven insights into issue progress and remediation closure. Additionally, the specialist will drive the enhancement of remediation procedures, tools, and templates, and share best practices with the team. This role also leads complex issue remediation initiatives by managing end-to-end resolution processes, ensuring timely closure, sustainable corrective actions, and alignment with organizational standards and regulatory requirements. Mentoring and guiding team members to support skill development and promote best practices in root cause analysis, remediation planning, and effective control implementation is also a key aspect of this position.

Requirements

• High School Diploma or GED
• 8+ years of experience in Issue Management, Compliance, Risk, Audit, or related fields

Nice To Haves

• Bachelor’s Degree in Business Administration, Risk Management, Compliance, or related
• Project Management Professional (PMP)
• Certified in Risk and Information Systems Control (CRISC)
• Certified Anti-Money Laundering Specialist (CAMS)
• Six Sigma - Master Black Belt - 6Sigma
• 10+ years of experience in Issue Management, Compliance, Risk, Audit, or related fields
• Currently in the Issues Remediation Organization

Responsibilities

• Execute remediation activities by translating approved plans into actionable milestones and deliverables, coordinating with business, technology, and control partners, and validating supporting documentation to substantiate completion.
• Maintain accurate issue data in Archer (or equivalent GRC system), including milestones, risk ratings, and evidence of progress, ensuring records are complete and audit-ready.
• Own and drive root cause validation and issue documentation review ensuring remediation plans are robust and comprehensive.
• Prepare and present status updates and dashboards for governance forums, escalate risks or delays to senior leaders and stakeholders. Offer data-driven insights into issue progress and, ultimately, remediation and issue closure.
• Drive the enhancement of remediation procedures, tools, and templates. Share and educate team on best practices and evolution of remediation tools and templates.
• Lead complex issue remediation initiatives by managing end-to-end resolution processes, ensuring timely closure, sustainable corrective actions, and alignment with organizational standards and regulatory requirements. Mentor and guide team members to support skill development and promote best practices in root cause analysis, remediation planning, and effective control implementation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED