Street Outreach

Howard Center•Burlington, VT

1d•Onsite

About The Position

Help vulnerable populations and the City of Burlington respond to the challenge of meeting growing social service needs in the community. Join the Howard Center Street Outreach Team and work collaboratively with the Burlington Police Department, the Burlington Fire Department, Howard Center’s Crisis Services and area service providers to respond to real-time calls for service to emergent situations. Response to these calls can may include deescalation, triage, immediate support, and coordination of other crisis services. In your “down time” you will be reaching out to individuals who frequent the downtown core to provide support and connect them to services, as appropriate. Some interim case management duties and follow up required, dependent on the context and situation. This job takes place in a variety of settings in the community: the streets, parks, the police department, UVMMC, private homes, etc.

Requirements

Valid driver's license and use of a personal vehicle
Four years' combination of experience, skills and/or education
Evening and weekend availability
Ability to work outdoors in all weather conditions
Favorable background checks through the Police Department
Working with diverse populations in an unsecured community setting.
Excellent communication, critical thinking, and deescalation skills.
Ability to multitask and think on your feet in a fast paced environment.

Responsibilities

Respond to calls for service at the request of local police departments dispatch or officer
Provide immediate triage and outreach intervention in the areas of mental health, substance abuse, and child, youth, and family services
Monitor and prevent escalation of symptoms of mental illness and substance abuse within the community
Provide interim case management services for individuals before linking them with appropriate community providers

Benefits

Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
Two Dental options
Vision Insurance
Employer 401(k) contributions
Employer Paid Life, AD&D, Short Term and Long Term insurance
Medical & Childcare Flexible Spending Account
Childcare Stipend
Employee Assistance Program
Employee referral program with financial payment
Discounted online undergraduate/graduate courses through Champlain College truED
Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!