Greenville Together: Street Outreach Program Lead

United Way of America•Greenville, SC

39d

About The Position

The Street Outreach Program Lead is a field-based leadership role responsible for coordinating and actively participating in Greenville Together's Crisis Response Outreach Program - a housing-focused initiative designed to visibly reduce unsheltered homelessness in Greenville's downtown corridor. This position splits time between direct outreach in the field and team leadership, ensuring that outreach operations are coordinated, trauma-informed, data-driven, and rooted in Greenville Together's mission of transitioning individuals from the streets into safe, stable housing. The Program Lead provides daily supervision to outreach staff, manages program operations, and maintains strong partnerships with the City of Greenville, law enforcement, business owners, shelters, service providers, and behavioral health agencies.

Requirements

Bachelor's degree in Social Work, Human Services, Public Administration, or related field required; Master's degree preferred.
3+ years of experience in homeless services, outreach, housing navigation, behavioral health, or crisis response required.
2+ years of supervisory, team lead, or program management experience strongly preferred.
Demonstrated expertise in trauma-informed care, harm reduction, Housing First, and crisis de-escalation.
Strong relationship-building skills with diverse stakeholders, including service providers, businesses, and government partners.
Experience with HMIS or similar data platforms; ability to analyze and report programmatic data.
High level of independence, strong organizational skills, and ability to thrive in a fast-paced field environment.
Valid driver's license, reliable transportation, and ability to work flexible hours (including evenings and weekends).