Strategy & Ops, Enterprise

Stripe•San Francisco, CA

About The Position

As a member of Stripe’s Enterprise Strategy and Operations team, you will build the infrastructure, processes, and organizational capabilities needed to help the Enterprise business scale. The role leads cross-cutting company strategy projects and works with teams to implement changes. It partners with stakeholders across Enterprise and other Stripe teams—including product, marketing, sales, and support—to align priorities and advance the goals of the Enterprise Engine Catalyst. The position also works directly with senior leaders and cross-functional teams to accelerate progress, develop operating models, incubate programs, and coordinate annual and long-range planning for teams contributing to the Enterprise segment. It drives internal project timelines and commitments, as well as customer deliverables.

Requirements

  • At least 7 years of experience in strategy and operations, product strategy, product management, or similar roles at technology companies.
  • Experience with highly cross-functional work spanning strategy, product, analysis, and operations in a fast-paced environment.
  • Critical-thinking and first-principles thinking skills, including the ability to question existing ways of working and focus on the most important questions.
  • Strong program management skills, including end-to-end execution of projects and programs that transformed company operations and delivered quantifiable business impact.
  • Excellent written and verbal communication skills, including communicating with leaders across teams such as partnerships, product, engineering, and sales.
  • Ability to thrive in influence-without-authority environments, execute with minimal guidance, and operate amid substantial ambiguity.

Nice To Haves

  • Payments ecosystem or Enterprise software experience.
  • Ability to build trust and partner with senior leaders.
  • Ability to extract key themes and learnings from a program and build business and investment cases based on those insights.
  • Comfort with SQL, constructing dashboards, or structuring advanced data analysis to measure program success.
  • Ability to understand how Stripe launches—such as product features, policy changes, and marketing outreach—affect user experience and resulting support experience.

Responsibilities

  • Lead cross-cutting company strategy projects and collaborate with teams to implement changes.
  • Partner with stakeholders across Enterprise and other Stripe teams, including product, marketing, sales, and support, to achieve the goals of the Enterprise Engine Catalyst.
  • Objectively evaluate competing team priorities and align stakeholders on solutions that best serve Stripe and its users.
  • Partner with senior leaders and cross-functional teams to accelerate progress, develop operating models, and incubate programs.
  • Establish operating models with cross-functional teams, focusing on roadmap development and alignment on context.
  • Coordinate annual and long-range planning across teams contributing to the Enterprise segment, and align with partner teams on a cohesive planning approach.
  • Drive projects, timelines, and commitments for internal projects and customer deliverables.
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