Strategy Operations Manager

Roadrunner Transportation ServicesDowners Grove, IL
3d$90,000 - $120,000Hybrid

About The Position

The Strategy Operations Manager is a high-impact, high-ownership role for someone exceptionally analytical and driven. You use data to clarify priorities, align stakeholders, and push strategic initiatives through to execution. This hybrid role is based in our Downers Grove headquarters and requires three days per week onsite, partnering closely with senior leaders and cross-functional teams. Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Strategy Operations Manager to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today! We Run Safe. We Run Smart. We Run Together.

Requirements

  • Bachelor's or Master's degree in Mathematics, Science, Engineering, Finance, or a related quantitative field.
  • Proven experience (5+ years) in operations management, strategy consulting, or a similar role, with a track record of successfully managing complex projects.
  • Strong quantitative skills, including proficiency in data analysis tools (e.g., Excel, SQL, Python, or similar) and experience with statistical modeling or financial forecasting.
  • Superb attention to detail, with the ability to spot inconsistencies, errors, and opportunities in data and processes.
  • Exceptional stakeholder management skills, including the ability to influence, negotiate, and build consensus among diverse groups.
  • Strong project management expertise, preferably with certifications such as PMP or Agile/Scrum.
  • High level of drive and initiative, with a proactive approach to problem-solving and the ability to thrive in a fast-paced environment.
  • Excellent verbal and written communication skills, with the capacity to present complex information clearly to non-technical audiences.
  • Willingness to work in a hybrid model, with 3 days per week in the Downers Grove, IL office; must be authorized to work in the US without sponsorship.
  • Familiarity with Lean Process Design, Six Sigma, Kaizen or simar

Nice To Haves

  • Experience in strategy operations within [relevant industry, e.g., tech, finance, manufacturing].
  • Familiarity with business intelligence tools (e.g., Tableau, Power BI) or ERP systems.
  • Demonstrated ability to lead teams or mentor junior staff.

Responsibilities

  • Develop and implement operational strategies to improve efficiency, scalability, and performance across the organization.
  • Conduct quantitative analysis using data modeling, forecasting, and optimization techniques to inform decision-making and strategy development.
  • Manage end-to-end projects, including planning, resource allocation, timeline management, and risk mitigation, ensuring on-time delivery and alignment with business objectives.
  • Collaborate with internal and external stakeholders to gather requirements, provide updates, and resolve issues, fostering strong relationships and clear communication.
  • Monitor key performance indicators (KPIs), identify areas for improvement, and recommend data-driven solutions to enhance operational outcomes.
  • Oversee process documentation, audits, and compliance efforts with a keen eye for detail to maintain high standards of accuracy and quality.
  • Lead cross-functional initiatives, providing guidance and support to teams while promoting a culture of continuous improvement and innovation.

Benefits

  • Comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.
  • A collaborative and inclusive work environment with opportunities for career advancement.
  • Flexible hybrid schedule to support work-life balance.
  • PTO
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401k
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