Business Strategy - Strategy & Insights Manager

Baltimore Ravens•Owings Mills, MD

23h

About The Position

The Business Strategy & Analytics team utilizes data to inform and empower the organization to make more structured decisions to benefit our fans and community. We do this through a focus on strategic planning, project execution and continuous business optimization. The Manager, Strategy & Insights will drive key strategic projects through analysis, insights development and project management. This new role will drive significant pieces of large-scale projects and drive smaller-scale projects end-to-end. You will work with key stakeholders across the organization and bring a rigorous, analytical and structured approach to high-impact initiatives. You will help translate insights into action — shaping how the organization operates, engages with fans, and grows. The ideal candidate will possess a blend of analytical expertise, problem solving, strategic thinking and effective communication skills. This position reports to the Director of Strategy & Insights and will work with stakeholders across the Baltimore Ravens business.

Requirements

Bachelor’s Degree required
5+ years of professional experience in consulting, finance, strategy, business operations, analytics roles or related field
Advanced knowledge of Microsoft Excel & PowerPoint
Strong analytical abilities and experience building excel-based analyses
Excellent analytical and problem-solving skills, with the ability to frame business problems and clearly present recommendations
Proactive, adaptable and resourceful self-starter who can work within set objectives, develop outputs independently before requiring assistance and consistently meet deadlines
Adept at managing multiple priorities simultaneously in a fast-paced environment
Excellent written, verbal and visual communication skills
Proficiency in crafting succinct, compelling presentations & documentation for diverse audiences
Bring the story of the business to life, delivering executive-ready presentations with a cohesive narrative
Team first, positive, people-oriented, and energetic attitude
Ability to build detailed project plans, support task execution and bring stakeholders of various operational & technical backgrounds together to drive projects to completion
Translate complex data and strategic findings into clear, compelling narratives to support senior-level decision-making
Business acumen & understanding of key functions such as sales, marketing, operations, finance, etc.
Understanding of financial principles/techniques of financial analysis
Organized and resourceful with great attention to detail
Brings a servant-leader mentality and ability to build trust-based relationships within the team and across the organization
Exceptional problem-solving, critical thinking & analytical skills, with the ability to structure complex issues
Ability to work evenings, weekends, holidays & special events, as necessary

Nice To Haves

Master’s Degree preferred
Prior experience in sports is not required

Responsibilities

Strategic Analysis & Research
Conduct rigorous analyses, including market assessments, financial modeling and scenario planning to inform key decision-making
Gather data and present appropriate analysis to support essential business functions
Ability to understand implications of analysis and probe deeper when confronted with inconsistent or insightful findings
Provide concise, proactive, timely analyses & insights to drive business decisions
With the support of our data analytics team, analyze data from disparate sources, using various quantitative & qualitative methods to inform decision-making and support key strategic initiatives
Complete day-to-day research requests
Insight Development & Storytelling
Draw insights and conclusions from analysis with clear visualization and communication
Structure presentation, documentation and project updates with meaningful recommendations to various levels of stakeholders from project lead to C-Suite
Develop high-quality presentations and briefing materials for a variety of audiences
Fan Growth & Consumer Insights
Gather, validate and synthesize fan data from multiple sources
Support execution of fan-focused research initiatives, including planning, administering and analyzing year-round fan surveys
Conduct research and work with relevant stakeholders to identify and evaluate opportunities to drive profit growth, improve processes & elevate the fan experience
Strategic Project Management & Problem Solving
Manage the ongoing tracking of strategic projects
Articulate and communicate progress against objectives and key metrics to develop cross-functional alignment and accountability
Proactively support in solving problems that arise during project execution, ensuring timely resolution and escalations to senior stakeholders where appropriate
Serve as a thought partner to various departments, helping to structure ambiguous problems and identify actionable solutions
Support the development, communication and implementation of the Baltimore Ravens strategy
Growth & Innovation
Identify relevant best practices and innovative approaches from within and outside of the industry that could be used to accelerate progress against prioritized opportunities
Proactively identify opportunities within the organization to drive innovation, optimization, enhance fan experiences and organizational financial performance
Openness to learning new skills and developing professionally