Strategy & Business Transformation Project Coordinator

FM•Johnston, RI

2d•Hybrid

About The Position

FM is a leading mutual insurance company established nearly two centuries ago, dedicated to property risk management and the resilience of its policyholder-owners. These owners, who believe most property loss is preventable, include many of the world's largest organizations. FM collaborates with them to understand hazards impacting business continuity and make cost-effective risk management decisions, combining property loss prevention with insurance protection. This role will be located at our headquarters facility in Johnston, Rhode Island. This is a 5-day office-based position with flexibility to work remotely depending on business needs.

Requirements

2+ years of Workfront administration and configuration experience required, including project setup, custom forms, templates, dashboards, and user/group management.
2+ years of experience as a project coordinator with successful track record execution
Knowledge of and experience with standard documentation and project management tools (e.g., MS Project, Excel, PowerPoint) and able to learn and adapt effectively to new operational tools.
Strong communication skills (including written and oral presentation skills).
Skilled at developing schedules and timetables with clear, specific milestones, deadlines, and contingencies. Able to monitor team performance and adjust plans or pace based on progress, performance, risks, and issues.
Effective at anticipating, identifying, and implementing practical and timely solutions to problems.
Ability to multi-task, work under pressure, and partner effectively with stakeholders across the enterprise, including department leads, project managers, and functional teams.

Nice To Haves

Experience coordinating medium and large-scale programs is strongly preferred!

Responsibilities

Design, prepare, and distribute regular portfolio or department-wide reports
Administer and manage work intake and governance processes including supporting prioritization and orchestration of the transformation stage gate process
Administer and configure Workfront to support department-specific workflows, templates, and reporting needs in alignment with enterprise standards
Support the onboarding and enablement of departments across the enterprise onto Workfront, including training coordination and adoption support
Partner with department leads and project managers to drive adoption of standardized project and change management (PCM) practices and processes
Work with PMs and department teams to ensure overall hygiene and consistency of initiatives, programs, and projects within Workfront, supporting enterprise-wide standardization
Serve as a point of support for Workfront end-users, troubleshooting issues, answering questions, and promoting best practices across teams
Partner with PMs to develop and maintain documentation including status reports, project plans, stakeholder registry, risk/issue log, and change requests
Follow-up with Program Managers and team members on overdue tasks and activities
Ensure compliance with processes, standards, and document storage/archive guidelines
Coordinate and support meeting, working session, and event scheduling
Capture and summarize meeting outcomes, takeaways, and action items
Support leads in coordinating vendor management activities such as contract reviews, information security assessments, approvals, and onboarding
Support development, tracking, and reporting of success metrics for programs within the portfolio
Support development and distribution of program communications including PowerPoint presentations
Work with leads to drive continuous improvement in project and change management practices and processes